Frontiers

Exploring the Digital Future of Management

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Special Report: New Product Development

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Developing New Products in Emerging Markets

A successful innovation developed by Cisco’s R&D unit in India offers practical insights.

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Why Great New Products Fail

Companies often don’t focus enough on understanding how customers decide what to purchase.

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Finding the Right Role for Social Media in Innovation

Social media provides a game-changing opportunity to support innovation and new product development.

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Why Learning Is Central to Sustained Innovation

Operational excellence requires cultivating an expectation for continuous improvement in all employees.

The 2016 Sustainability Report

Investing For a Sustainable Future

May 11, 2016 | Gregory Unruh, David Kiron, Nina Kruschwitz, Martin Reeves, Holger Rubel, and Alexander Meyer zum Felde

Investors see a strong link between corporate sustainability performance and financial performance — so they’re using sustainability-related data as a rationale for investment decisions like never before.

New Perspectives on Strategy

Open access brought to you by CBSEE-stacked1

How can a business leader make the most impact on an organization? Open access to these three MIT Sloan Management Review articles about navigating strategic decisions in today’s digital world is provided courtesy of Columbia Business School Executive Education.

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Transparency

Robert Eccles, professor of management practice at Harvard Business School
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How McDonald’s Cooked Up More Transparency

Preparing the McDonald’s “Our Food. Your Questions.” campaign put the company through a kind of “culture shock.”

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The Lessons of Failure

Lessons from Kunduz: Prevent Disaster by Paying Attention to the Little Picture

Debates about assigning responsibility and meting out punishment rarely address the bigger issue: how to prevent major failures from happening in the first place. Indeed, when we focus primarily on punishment, without addressing the precipitating factors—both technological and organizational — we are inadvertently exposing ourselves to risk of recurrence.

Real Innovators Don't Fear Failure

One way to learn, argue Paul J.H. Schoemaker and Steven Krupp, is to “try to fail fast, often and cheaply in search of innovation.” Asking “what if” questions, they say, challenges executives to incorporate broader perspectives, stimulating “out-of-the-box dialogues that help leaders make better choices and find innovative solutions sooner.” Schoemaker and Krupp write that to help a team learn faster, leaders must frame mistakes as valuable learning opportunities.

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Working With Outside Innovators

Open access brought to you by PwC-90

Savvy executives know that they need to look for innovative ideas outside of their organizations as well as within it. Open access to these three MIT Sloan Management Review articles about working with outside innovation is provided courtesy of PwC.

Image courtesy of Flickr user soleir.

The Age of the Consumer-Innovator

Consumers generate massive amounts of product innovation — which has significant implications for new product development.

Courtesy of Valve Corp.

How to Manage Outside Innovation

Should external innovators be organized in collaborative communities or competitive markets? The answer depends on three crucial issues.

Image courtesy of bylisataylor.com.
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Social Media Strategy

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Nonprofits Get More from Social Media with Metrics

Consultant Beth Kanter explains the special challenges for nonprofits in embracing social media.

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After a Social Media Gaffe: How to Recover and Not Dig a Bigger Hole

Many of us have had a moment when we click “send” and realize our message is going to the wrong person. Now what?

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What Companies Can Learn From Social Scalers

Small-scale social entrepreneurs lead the way in addressing social issues. Can companies follow their lead?

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Customizing Your Social Strategy to the Platform

Companies that want to draw innovation ideas from social media need customized approaches.

Understanding Cognitive Technologies

Just How Smart Are Smart Machines?

March 15, 2016 | Thomas H. Davenport and Julia Kirby

Managers don’t expect to see machines displacing knowledge workers anytime soon. Instead, they expect computing technology to augment rather than replace the work of humans. But in the face of a sprawling and fast-evolving set of opportunities, what forms should that augmentation take? Davenport and Kirby, authors of “Only Humans Need Apply: Winners and Losers in the Age of Smart Machines,” examine what cognitive technologies managers should be monitoring closely and what they should be applying now.