A user’s guide to the building blocks of collective intelligence: By recombining CI “genes” according to the work required, managers can design the powerful system they need.

Google. Wikipedia. Threadless. All are platinum exemplars of collective intelligence in action. Two of
them are famous. The third is getting there.

Each of the three helps demonstrate how large, loosely organized groups of people can work together
electronically in surprisingly effective ways–sometimes even without knowing that they are working
together, as in the case of Google.

In the authors’ work at MIT’s Center for Collective Intelligence, they have gathered nearly 250
examples of web-enabled collective intelligence. After examining these examples in depth, they identified a relatively small set of building blocks that are combined and recombined in various ways in
different collective intelligence systems. This article offers a new framework for understanding those
systems–and more important, for understanding how to build them. It identifies the underlying
building blocks–the “genes”–that are at the heart of collective intelligence systems. It explores the
conditions under which each gene is useful. And it begins to suggest the possibilities for combining
and recombining these genes to not only harness crowds in general, but to harness them in just the
way that your organization needs.

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Acknowledgments

Funding for this work was provided by the MIT Center for Collective intelligence, including special support for this project by BT Group plc. We are especially grateful for research assistance from Richard Lai, Margaret Ding and Greg Little, and for contributions to the Handbook of Collective intelligence by Alex Kosorukoff. We are also grateful for comments by Yochai Benkler, John Hagel III, Michael Kearns, Ben Shneiderman, Hal Varian, Duncan Watts and other participants in groups where previous versions of the framework were presented: DARPA study group on “peer production,” Collective Intelligence Foo Camp (sponsored by Google Inc. and O’Reilly Media, Inc.), Highlands Forum on “Collective intelligence,” National Science Foundation (NSF) workshop on “Digital Challenges in Innovation Research,” and the Program for the Future Conference.

3 Comments On: The Collective Intelligence Genome

  • Jack D. Pond | June 30, 2010

    Brilliant and insightful. No more needs to be said!!

  • Teri VanHall | September 27, 2010

    The first half of the article is great. Will the second half of the article be made available to the open-sourced, public Collective Intelligence Genome anytime soon?

  • Kathleen McAuliffe | January 19, 2011

    Fascinating article, but I have a paperless office and was frustrated by my inability to use Acrobat to highlight and add notes to my pdf copy of the story. It seems to me that the story could be “secure” (that is, nobody can alter the text) yet still allow highlight function and post notes.

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