Companies that produce information in printed or electronic form can learn much from research on physical products, including the development of product and process platforms to enhance design and development. The authors provide a framework for the architecture of information products and apply it to two companies that are creating competitive advantage by refining information through product and process technologies. The authors also consider ways that companies can design information products in the future to focus on customers’ implied needs and to take advantage of new interactive technologies.
1 Comment On: The Design and Development of Information Products
The successful information managers will be those who can define, develop, introduce and improve their services and products. On completion of this course participants will have a clearer grasp of the complexities of product and service design, with particular emphasis on electronic products and services; an understanding of the product and service design process with illustrations from case studies; the right questions to ask as their projects proceed; and the confidence needed to adapt to these new challenges. http://bushnellreviews.com/