Data & Analytics


Data Sharing, Advanced Analytics, and Success with IoT

In this webinar, the authors of MIT SMR‘s research report on the Internet of Things and a representative of one of the report’s primary examples, John Buccola, CIO of WASH Multifamily Laundry Systems, share experiences, findings, and insights from their exploration into how companies are deriving value from the Internet of Things.


Lessons from Becoming a Data-Driven Organization

Organizations across the business spectrum are awakening to the transformative power of data and analytics. They are also coming to grips with the daunting difficulty of the task that lies before them. It’s tough enough for many organizations to catalog and categorize the data at their disposal and devise the rules and processes for using it. It’s even tougher to translate that data into tangible value. But it’s not impossible, and many organizations, in both the private and public sectors, are learning how.


Customer Relationships Get the Data Treatment

A new case study by MIT Sloan Management Review, “A Data-Driven Approach to Customer Relationships,” details how the South African bank Nedbank is using its rich access to a trove of transactional data from credit card use — from the time of transactions and size of purchases to retailer locations, and even specific details like the age, gender, race, marital status, and income bracket of some users — to help merchants make strategic decisions to better serve those customers.




Can Artificial Intelligence Replace Executive Decision Making?

Despite improvements in cognitive technologies, the “Jetson” dream managerial scenario of sitting back and letting machines do all the work is still far from reality. Decisions that executives face don’t necessarily fit into defined problems well suited for automation. Cognitive technologies will increasingly absorb the easiest aspects of executive jobs, but at least for the time being, countless decisions still require human engagement.


Want to Improve Your Portfolio? Call a Scientist

In a conversation with MIT SMR’s David Kiron and Sam Ransbotham, associate professor of information systems at the Carroll School of Management at Boston College and guest editor for the Data and Analytics Big Idea Initiative for the MIT Sloan Management Review, Jeffrey Bohn, chief science officer at State Street Global Exchange discusses how he is developing better trading and risk strategies for clients using State Street’s proprietary data and analytics.


Free Webinar, Organizing for IoT

In a free webinar, James Heppelmann, president and chief executive officer of PTC, discusses how IoT is transforming companies’ organizational structures. He’ll illustrate the new need for companies to coordinate across product design, cloud operation, service improvement, and customer engagement, and some of the models for making the transition to a new structure, including centers of excellence and steering committees. The presentation is followed by a Q&A session with the presenter.


Better Data Brings a Renewal at the Bank of England

The Bank of England, one of the world’s oldest and most influential central banks, has made analytics excellence a key pillar of its mission to promote economic stability within the United Kingdom. Like other central banks, the Bank has relied on data and analytics to formulate policy recommendations. But, since 2008 when it regained its status as a regulator, the Bank has begun using its access to new forms of data to increase its insights and forecasting abilities about the British economy.


Six Lessons From Amsterdam’s Smart City Initiative

The city of Amsterdam is becoming a model for “smart cities” through its innovation efforts to improve the lives of its employees and inhabitants. This case offers insights into what it takes to achieve these goals, including: taking the crucial step of doing an initial inventory of data available; using and integrating data from the private sector; and experimenting and learning from pilot projects.



Data-Driven City Management

Many major cities recognize the opportunity to improve urban life with data analytics, and are exploring how to use information technologies to develop smarter services and a more sustainable footprint. Amsterdam, which has been working toward becoming a “smart city” for almost 7 years, offers insights into the complexities facing city managers who see the opportunity with data, but must collaborate with a diverse group of stakeholders to achieve their goals. The city’s chief technology officer, Ger Baron, makes it clear that their efforts are still early days: “I can give you the nice stories that we’re doing great stuff with data and information, but we’re very much at a starting point,” he says.


General Motors Relies on IoT to Anticipate Customers’ Needs

Steve Schwinke, a member of the original design team for General Motors’ OnStar service and director of its Global Connected Customer Experience unit, says that GM is leveraging the Internet of Things to deliver products and services that consistently ensure the safety of its customers. “I always talk to my team about the Wayne Gretzky quote — skate to where the puck is going,” he says. “How good are we at really anticipating? What are the things that our customers need but don’t know they need?”


Blockchain Data Storage May (Soon) Change Your Business Model

Blockchain is a data storage technology with implications for business that extend well beyond its most popular application to date — the virtual currency, Bitcoin. Managers need to build their organization’s absorptive capacity around this topic for at least three reasons: (1) the potential effects on organizational value chains, (2) communication within and between organizations, and (3) benefits from cooperation.


Complexity’s Competitive Edge

IHG is gaining a competitive advantage from applying advanced analytics to pricing and marketing. “Addressing complexity, if you can address complexity in modern marketing, gives companies a competitive advantage that can take time for competitors to replicate,” say IHG executives Larry Seligman, Jim Sprigg, Angela Galeziowski, and Dev Koushik, in a group interview.


Foundations of Analytics Strategy

Competitive advantage from analytics is declining, according to the 2016 annual report about data and analytics by MIT Sloan Management Review. In this on-demand webinar, the authors of the report — Sam Ransbotham, an associate professor in information systems at Boston College and guest editor at MIT SMR; David Kiron, the executive editor of MIT SMR’s Big Ideas Initiative; and Pamela Kirk Prentice, the chief research officer at SAS Institute Inc. — discuss how analytically-sophisticated companies are managing to cultivate both innovation and competitive advantage with analytics.

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