Frontiers

Exploring the Digital Future of Management

Today on the Frontiers of Management

CIOs and the Future of IT

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November 13, 2017 | George F. Colony

Chief information officers need to oversee all of IT — in close collaboration with marketers and the business units. Only then can companies deliver digital experiences that win, serve, and retain increasingly demanding customers.

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Don’t Get Caught in the Middle

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Our digital world is rendering traditional intermediaries obsolete. Make sure you are not one of them.

New Insights

Improving Your Digital Intelligence

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Assessing your company’s digital intelligence offers a road map for your digital journey.

Are You Taking the Wrong Approach to Digital Transformation?

Digitally maturing companies take a culture-driven, bottom-up approach to digital transformation.

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The Pros (and Cons) of Agility

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Why Design Thinking in Business Needs a Rethink

Design thinking needs better alignment with the dynamics of established businesses.

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The Case Against Agility

Ideas that have anchored technological decision-making have become unsuitable for the emerging world.

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Supply Chains Built for Speed and Customization

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Thanks to technologies like 3-D printing, a new supply chain model is emerging.

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Will, Skill, and Velocity: Survival Skills for a Digital World

The future belongs to those who possess flexible talents, nerve, and personal speed.

Ethics in the Digital Age

Which Rules Are Worth Breaking?

September 22, 2017 | R. Edward Freeman and Bidhan (Bobby) Parmar

Creating innovative products and services that disrupt the status quo requires creativity, and creativity involves thinking differently about constraints. But too much of a “the rules don’t apply to us” attitude can lead to ethical crises. That’s what’s happened at Uber, where a string of controversies led to a mass exodus of executives, including the company’s president and CEO. Organizations intent on innovating need to understand ahead of time the consequences of breaking certain rules.

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