Making Change
It isn’t easy to manage change. That’s true whether it be a change in a company’s business, the way an organization is structured, people’s responsibilities or compensation, or anything else that disturbs the status quo.
Among other things, an effective “change manager” has to know how to set up informal networks and delegate responsibilities, empowering people [...]
All Roads Lead to the SEO
As companies digitize core processes, they often overlook a key ingredient: a strategic execution officer
M&A Blind Spot
When negotiating a merger, leave a seat at the table for a marketing expert
The Work Force of One
A single set of rules for employees may have made sense in an earlier era. But these days, it no longer flies.
Seven Myths About Outsourcing
No. 1: 'We can have it all'
