Follow the Leaders
You've created a team to solve a problem. Here's some advice: Don't put one person in charge.
Four Strategies for Offshore ‘Captive’ Centers
The global business environment is a fast-moving one, and it requires large companies to adapt quickly. So-called captive centers offer a striking example of this truism.
Captive centers are overseas subsidiaries set up by global corporations to serve the parent company. They are an alternative to contracting out jobs to an offshore provider.
Many multinational companies set [...]
Putting Ideas to Work
Knowledge management can make a difference—but it needs to be more pragmatic
Working Together … When Apart
Around the world, a wide range of corporate tasks are being performed by teams of employees who rarely if ever meet in person.
The rise of so-called virtual teams is hardly surprising, given the vast investments corporations are making in internal communications and networks. Technically, it’s no longer a challenge to work closely with colleagues in [...]
The Curse of Success
Knowledge-management projects often look good in the beginning. But then problems arise.
