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Archive for the ‘managing in a downturn’ Category

Redeploying finance talent

Wednesday, July 8th, 2009

“One casualty of the financial crisis and subsequent global economic downturn has been employment in the financial sector,” observes McGill University’s Dror Etzion in an essay in the Summer 2009 issue of MIT Sloan Management Review. But, in that bleak labor market for finance professionals, Etzion sees an opportunity for an unexpected area: environmental sustainability efforts.

In his essay “Creating a Better Environment for Finance,” Etzion reasons that some of the efforts to create and redefine markets to address sustainability challenges will require financial acumen — in areas ranging from cap-and-trade programs to biodiversity offsets to financing for solar projects. He writes:

Perhaps even more intriguing is the possibility of crafting new offerings that integrate economic and environmental concerns. For example, the city of Berkeley, California, is working with Renewable Funding LLC, a financial services company based in Oakland, California, to offer an innovative new program that helps homeowners purchase solar installations. The model allows property owners to install solar panels with little upfront cost, via funds generated through the sale of bonds. The property owners then pay for their solar installations over 20 years, through a line item on their tax bills — and thus repay the bonds.

Etzion’s conclusion? Companies pursuing environmental sustainability initiatives may find this downturn is a good time to attract financial professionals.

The kind of innovation to pursue now

Monday, June 22nd, 2009
Vijay Govindarajan

Vijay Govindarajan

How should companies think about innovation during a downturn like this one? Vijay Govindarajan, an expert on innovation and strategy from the Tuck School of Business at Dartmouth, thinks that businesses should be careful not to  abandon innovation in their quest for efficiency and cost control during a recession — but they may need to reduce their focus on risky breakthrough innovation plans. 

How should a company strike that balance? In  an interview published today  as part of Business Insight, MIT Sloan Management Review’s collaboration with The Wall Street Journal, here’s what Govindarajan suggested:

“I distinguish between two types of innovation: adjacency innovation, which is a little less risky because you are innovating in a business area adjacent to your existing core business, and breakout innovation, where you are going multiple steps outside of your core business. In a normal time, I would say spend about 50% of company resources on the core business and about 50% on adjacency and breakout innovation—perhaps 35% on adjacency innovation and maybe 15% on breakout innovation.

But during times like this, the percentages shift. I would shift to spending more like 70% on the core business and perhaps 25% on adjacency innovations—and maybe 5% on really breakout innovation. The investment in innovation in adjacency areas probably doesn’t change much, but you shrink some of the spending on real breakout innovation. The reason is: Breakout innovations are high-risk and high-payoff. And one thing you cannot afford during this economic crisis is to make a serious mistake.”

You can read more about Govindarajan’s thoughts on innovation and strategy during the downturn in the new edition of Business Insight.

Investing in a recession

Monday, June 15th, 2009

BusinessWeek this week highlights a number of companies that are pursuing growth despite the recession –including Inditex (owner of clothing retailer Zara), Procter & Gamble, and small entrepreneurial businesses such as JustAnswer.  For more on the theory behind investing in a downturn, see the new version of  “The Risk of Not Investing in a Recession” by Pankaj Ghemawat. It’s a classic MIT Sloan Management Review article that was updated in the Spring 2009 issue  — and also included in our  “Downturn Manifesto” special report.

Time for innovation — in New England and beyond

Monday, June 1st, 2009

Whatever your opinion of General Motors and its management decisions over the last few decades, it was sad to read today about GM’s Chapter 11 bankruptcy filing — and about the fact that an estimated 20,000 GM employees will lose their jobs between now and the end of 2011. 

On a more upbeat note, Boston Globe columnist Scott Kirsner has declared June “Innovaton Month” in New England, the region of the U.S. where MIT is located. With the understanding that we’ll need innovation to get the economy out the recession, Kirsner’s theory apparently is that we might as well all start focusing on fostering it — particularly by connecting with one another. “My idea behind designating June as Innovation Month is to get everyone talking and making new connections in a focused way over the next 30 days,” Kirsner wrote in The Boston Globe.   You can find out more details at the New England Innovation Month website.

In an article in Sunday’s Boston Globe, Kirsner noted that people in the New England region of the U.S. have a long history of innovating their way out of economic funks. For example, after the American Revolution disrupted the region’s then-dominant trade pattterns in the late eighteenth century, Boston experienced an economic depression — but within ten years, innovative businesspeople had developed new trading opportunities.

Good point – but New Englanders aren’t the only ones needing to get in touch with their innovative spirit these days. Maybe we need national — or international –Innovation Months to jumpstart the global economy.

Rethinking your strategy in a recession

Thursday, April 30th, 2009

In an interesting new interview, Harvard Business School professor Lynda M. Applegate observes that in an economic downturn like this one, every company should — in some sense — think of itself as a new business. “This is a time of unprecedented opportunity to rethink offerings, markets, business processes, and organizational structure,” she notes in a Q&A interview published on the Harvard Business School Working Knowledge site.

One of Applegate’s suggestions? Look for opportunities that result from the disruption and change created by the downturn.

For more ideas about how to guide your business successfully through the recession, see the MIT Sloan Management Review’s special report on leading in a downturn.

Innovating during a downturn

Friday, April 17th, 2009

Here’s an interesting new video clip showing innovation expert Vijay Govindarajan discussing the importance of innovation in a downturn. A few highlights of Govindarajan’s comments:

 

  • In the last 12 months, “innovation has become more important, not less.”
  • If you take a look at recessions in the last century, after a recession, “the competitive landscape changes; there are new winners and new losers. And the new winners are always ones who have focused on innovation.”
  • But you have to pursue innovation differently in an environment where cost control is a priority. Govindarajan’s advice?  “Look at your innovation portfolio and pick fewer projects. Do them well.”

You can watch the video quickly; it’s a little over three minutes long. (Note: The video appears to have been informally produced, and you’ll hear some background noise.)

The state of innovation

Tuesday, April 14th, 2009

How is innovation faring during the economic downturn? The answer depends on whom you ask. Recently, we have seen interesting, but somewhat conflicting, reports on the state of innovation in the U.S. economy.

First, The Wall Street Journal reported some surprising good news last week: Despite the economy, large U.S. companies spent almost as much on R&D in the fourth quarter of 2008 as they did a year prior. Write Justin Scheck and Paul Glader of The Wall Street Journal: “Big R&D spenders say they’ve learned from past downturns that they must invest through tough times if they hope to compete when the economy improves.” 

But Scott Anthony, president of Innosight, worries in a blog item on the Harvard Business Publishing site that, in this difficult economy, companies could focus too much of their R&D on improving existing products — rather than on bigger innovation opportunities.

And Sramana Mitra, in a column for Forbes.com, suggests that we need to address  systemic economic problems that inhibit innovation – such as a focus on short-term speculation. One key, she thinks: Government funding of technology research at universities.  She cites the Internet as an example of a technological breakthrough that emerged out of “a sustained R&D effort over a long period of time. ”

Similarly, diverging views on the future of innovation are represented in the Spring 2009 issue  of the MIT Sloan Management Review: Clayton M. Christensen of Harvard Business School predicts that the downturn will be good for innovation, whiles Joshua Gans of Melbourne Business School expresses concern about the effect of the financial crisis on technology start-ups.

What do you think? Are these auspicious or inauspicious times for innovation?

Scarce resources inspire creativity

Wednesday, April 8th, 2009

Don’t have all the resources you’d like due to the economic downturn? Fear not: Resource constraints can spark creativity, according to a new online essay by Michael Gibbert, Liisa Välikangas, and Martin Hoegl.

Gibbert, Hoegl, and Välikangas first wrote on the link between resource scarcity and innovation for MIT Sloan Management Review in 2007, in an essay called “In Praise of Resource Constraints.” Now they’ve revisited the topic — in light of the current recession. They observe in their new essay:

In times when you may not be able to afford the tool or service that was designed for the purpose you have in mind, look into other assets that you already have “at hand.” Engage in (playful) bricolage — tinkering with and reusing whatever assets are available. Remember, as a child, using mere wooden sticks as perfectly good dolls or soldiers?

What helps managers think in that kind of creative way? “We believe constraints, especially resource constraints (of which there are plenty in a downturn) are key,” the authors state. “Think of them as boundaries that incite creativity.” 

In other words, if your budget is tighter than it was, don’t think of it as a budget crunch; think of it as a catalyst for creative thinking!

The financial crisis and technology innovation

Wednesday, April 1st, 2009

“While governments deliberate responses to the financial crisis of 2008 and its aftermath, one important question should not be overlooked: What will be the long-term impact of the crisis on technological innovation?” So writes economist Joshua Gans in the new Spring 2009 issue of MIT Sloan Management Review.

In particular, Gans raises concerns about how the downturn will effect technology start-ups that collaborate with larger companies. You can read Gans’ article and others in MIT Sloan Management Review’s Downturn Manifesto special report.

Time to repair your organization?

Tuesday, March 31st, 2009

What in your organization needs fixing or rethinking? Here’s an interesting idea: Now may be an opportune time to perform repair work within your organization. Writes Pankaj Ghemawat in an update to his classic MIT Sloan Management Review article “The Risk of Not  Investing in a Recession”:

“Downturns are a good time to perform physical and organizational repair work that simply isn’t practical when a company is running flat out trying to meet demand. ”

Ghemawhat’s original article, republished with new annotations by the author, is part of MIT Sloan Management Review’s Downturn Manifesto special report.

Learning from emerging markets

Monday, March 23rd, 2009

Looking for new strategies for doing business in the recession? In the new edition of  Business Insight, our collaboration with The Wall Street Journal, Martin S. Roth and Richard Ettenson suggest that Western companies would do well to consider strategies employed by companies from emerging markets — where economic volatility and constraints on consumer disposable income are commonplace.  Note Roth and Ettenson:

“In Eastern Europe, South Africa and Latin America, managers look at tumultous times as a chance to implement bold, creative ideas, outflank rivals and boost their business.”
 
Another resource for recession-fighting ideas: MIT Sloan Management Review’s new special report on surviving – and thriving — during the downturn.

Sustainability as a recession-survival technique

Friday, March 20th, 2009

Here’s an innovative approach to getting through a recession: Ray Anderson, founder and chairman of Interface, Inc. notes in our Executive Roundtable on Capturing the Green Advantage that he thinks Interface’s commitment to environmental sustainability helped the company get through the last recession. Observes Anderson:

We went through one recession earlier this decade. We came out of it in ‘04. It was very clear that we survived largely on the strength of the sustainability initiatives, what they had brought to our operations: the reduction in cost, the better products, the motivation of our people, the goodwill of the marketplace. All of those were working right through that recession. As the marketplace went down 36 percent, our sales went down only 17. We gained market share through that recession. We believe the same thing will happen this time.

Read Anderson’s entire commentary.

 

Getting ready to innovate?

Thursday, March 12th, 2009

Mick McManus, CEO of a company called MAYA Design, offers some interesting reflections on the state of product innovation during the current downturn. In a brief video clip from The Wall Street Journal’s website, McManus observed that he sees companies trying to protect their investment in new product development so that they will be ready when the economy picks up. He said he’s seen some companies “that have laid off factory workers but have actually started pulling in more designers and more innovators to try to figure out what to do.”

New and noteworthy

Monday, March 9th, 2009

Two news items that capture some of the spirit of the times:

 

  • In a New York Times column, Thomas Friedman raises the question of whether this downturn may signal the end of an era of unsustainable growth.  Asks Friedman: “What if the crisis of 2008 represents something much more fundamental than a deep recession? What if it’s telling us that the whole growth model we created over the last 50 years is simply unsustainable economically and ecologically and that 2008 was when we hit the wall….”
  •  On a more mundane note, Google applies “crowdsourcing” to the question of spending less – with a new web site, Tip Jar. Tip Jar uses a Google tool called Moderator to allow visitors to submit and vote on money-saving lifestyle tips. Google announced Tip Jar’s launch earlier this month — and so far the Tip Jar site contains more than 3,000 tips.

For more on sustainability  and what it means for businesses, explore the Sustainability area of our site.

For more on collective intelligence techniques such as crowdsourcing, see “Decisions 2.0: The Power of Collective Intelligence,” in the Winter 2009 issue of MIT Sloan Management Review.

Cutting costs strategically

Tuesday, February 24th, 2009

Need to cut costs?  Scott D. Anthony, president of the innovation consulting firm Innosight, advises instead thinking in terms of “re-featuring” your offerings. In a brief excerpt from his forthcoming book The Silver Lining: An Innovation Playbook for Uncertain Times, Anthony recommends figuring out what jobs customers are trying to get done when they purchase your products or services — and what objectives are important to them. That, in turn, will help you figure out which features are important to a given set of customers — and which are areas where you can trim costs.

For more on the concept of thinking in terms of the jobs customers are trying to get done, see Finding the Right Job For Your Product” – an article by Anthony, Clayton Christensen, Gerald Berstell and Denise Nitterhouse, in the Spring 2007 issue of MIT Sloan Management Review.

How to find opportunity in a downturn

Monday, February 23rd, 2009

“If history is any guide, we can expect some significant industry shapers to emerge from the current crisis,” observes Bhaskar Chakravorti in a new interview about how companies can find opportunity in the economic downturn. Chakravorti, a senior lecturer at Harvard Business School, offers some helpful ideas about how to prosper in a recession. His suggestions include:

  • Think in terms of “substitution effects.” In a downturn, consumers may substitute more car repairs for a new car — and thus business may be good for mechanics. Also in demand, according to Chakravorti: ”affordable luxuries” and products that provide good value for their price.
  • One problem: ”Capital is in short supply,” Chakravorti says. However, if entrepreneurs can overcome that, there are opportunities.  ”Technologies and materials left unused due to the collapse of one industry can be creatively re-directed toward others than can take advantage of the low input costs,” he observes.
  • “Think business model,” advises Chakavorti. With businesses cost-cutting, there may be opportunities for entrepreneurs to develop innovative business models, he notes.

You can read the interview at Harvard Business School Working Knowledge.

Time to work in new ways?

Thursday, February 19th, 2009

 It’s not uncommon to hear experts suggest that recessions are good for innovation — in part because hard times encourage new thinking. John Chambers, Cisco’s chair and CEO, goes even further. Earlier this month, in a Wall Street Journal column, he described  the current economic situation as “the biggest opportunity of our lifetime.” (Wall Street Journal subscription required to access full article.)

Why?  Not surprisingly, Chambers found the idea of a U.S. government stimulus package that includes spending targeted for broadband infrastructure promising. But more generally, Chambers thinks the economic crisis could accelerate the trend away from traditional top-down management and toward collaborative innovation, enabled by technology.  Wrote Chambers:

“We now have the opportunity to re-invent the way we manage companies and get work done…To be successful in a 24/7 global world, managers must give up on the idea that all decision-making must run through them and must discard the silo approach to developing and executing on strategy.”

Innovating during a recession

Wednesday, February 11th, 2009

Looking for ideas about how to help your organization thrive during the downturn? Andrew Razeghi, a lecturer at the Kellogg School of Management at Northwestern, has posted a thoughtful essay on innovating in a recession.  Razeghi combines useful tips with examples of companies that prospered during past downturns, including the Great Depression.

Readers of management thinker Jim Collins are probably familiar with the idea of having not just a to-do list but also a “stop doing list” that helps you free up time and energy to focus on your priorities — an idea Collins mentioned in his best-selling book Good to Great

One of the ideas Razeghi suggests in his essay is an interesting variation on a stop doing list: Hold a “stop doing contest” for your organization, inviting employees and vendors to submit ideas about how to save your organization money by making process improvements or reducing expenses,  without cutting jobs.  “Lean on them — your vendors and your employees — to help you not only survive, but to thrive during these times,” writes Razeghi.  It’s an interesting application of the “stop doing” concept — to gain new ideas for operational efficiencies.

Here’s Razeghi’s essay:

 

TED Day 4 Roundup (#TED)

Sunday, February 8th, 2009

(Follow all of MIT Sloan Management Review’s TED coverage.)

TEDsters smile through financial meltdown. That’s the headline of a blog post WIRED’s Steven Levy wrote yesterday, essentially arguing that all the optimism in the presentations ignored the multi-trillion-dollar elephant in the room: the current financial horror. TED curator Chris Anderson took that on from the stage first thing this morning. “There might be issues in our world more important than the Gross Domestic Product,” he said. “Market cycles come and go. Good ideas last forever.” To underline that final point, he pulled out a John Maynard Keynes quote from 1930 that felt like it could have been written today:

“This is a nightmare, which will pass away with the morning. For the resources of nature and man’s devices are just as fertile and productive as they ever were. The rate of our progress toward solving the material problems of life is not less rapid. We are as capable as before of affording for everyone a high standard of life … We were not previously deceived. But today we have involved ourselves in a colossal muddle, having blundered in the control of a delicate machine, the working of which we do not understand. The result is that our possibilities of wealth may run to waste for a time — perhaps for a long time.”

The point of the conference, I suppose, is to think beyond the current catastrophe to what may lie beyond. That’s how Juan Enriquez started the conference on Wednesday, and that’s how the mostly sober panels today ended it.

TED-prediction-slideThe best way to predict the future is to invent it, Alan Kay (once a TED speaker, naturally) said famously, so it’s not surprising that these makers of the future are interested in predicting it, too. The first session today took on the notion of prediction from a variety of angles. It’s a topic our magazine has covered intensely recently (see our most recent issue).

The first predictor up was Nate Silver, who became everyone’s favorite statistician during the last election cycle with his website fivethirtyeight.com. Silver has a point of view — he’s left of center (no surprise; I’m guessing there were more mosquitoes than Republicans at TED this year) — but he seems much more interested in where the numbers take him than in making political points. And his interests are wide-ranging: before he turned to politics he was best know for his sabermetric research. As with so many TED speakers, Silver started his talk with a provocative question — “Is racism predictable?” — and used presidential election results from 1996 to 2008 to back up his argument that it is. His evidence wasn’t particularly surprising: uneducated, rural whites who have little interaction with African Americans are most likely to be racist, the numbers show. This being TED, Silver also took a crack at how to fix the problem. The most provocative of his suggestions was an intercollegiate exchange program between urban and rural colleges. These might seem far-fetched, but they illuminated Silver’s basic point that what is predictable is also designable.

Political scientist Bruce Bueno de Mesquita was more grandiose. A consultant to the CIA and Department of Defense, he uses game theory to predict the future. Some of his more famous predictions weren’t particularly revelatory (everyone saw the second intifada in Palestine coming), but he agreed with Silver’s predictable=designable premise, saying “you predict the future so you can engineer it.” His provocative question was “What will Iran do?” Bueno de Mesquita argued that full development of a bomb is unlikely and President Ahmadinejad is likely to see his power lessen in the years to come. He “backed up” his hypothesis with plenty of charts, but unlike Silver, who labelled every slide meticulously, he offered up some charts that didn’t even bother to mention what both axes stood for. I hope his prediction of a relatively accommodating Iran is true, but I also took photos of all of his slides just in case. Trust, but verify.

Two MIT-associated speakers rounded out the session. Media Lab giant Nicholas Negroponte gave a brief talk about the status of his One Laptop Per Child (OLPC) project that managed to be both angry and optimistic. It was part rant against the makers of tiny “netbook” laptops, which dominate the market OLPC created, and part vision for the future of OLPC. Both parts were entertaining. “The commercial markets will go to no end to stop us. Netbooks didn’t steal the right things from us,” Negroponte said as he tossed two of the sturdy OLPC devices across the stage. They landed hard and unharmed; you could count on regular laptops to do only the former. The next step in the development of the OLPC is to move to open source hardware: build hardware with open specifications that everyone can copy. It’s a canny move, changing the playing field when the current one isn’t yielding ideal results.

Then Dan Ariely talked about behavioral economics. His stories wouldn’t have been new to anyone who read his book Predictably Irrational: The Hidden Forces That Shape Our Decisions or read senior editor Alden M. Hayashi’s interview with him in MIT Sloan Management Review. Yet he’s an energetic speaker and most in the audience seemed unfamiliar with his work, despite his book having been sent to TED attendees several months ago. His vision of a world in which people reliably make easily anticipated errors has quickly moved from counterintuitive to conventional wisdom.

“From counterintuitive to conventional wisdom” is also, in a sense, the dream that powers TED. Ideas are launched here and sometimes, as with, say, Al Gore’s initial climate crisis presentation, the world accepts them. Some may be put off by the event’s optimism and elitism — and there are good arguments against both of them, but the ideas are stronger than any inadequacies in attitude. As fellow TED attendee Paul Kedrosky twittered earlier today, “For all TED’s flaws, criticisms, etc., it remains a magic thing.” Now let’s see what happens to the ideas from this year’s TED over the next 12 months.

How to innovate in tough times, part II

Thursday, January 29th, 2009

Last week, I blogged about a Knowledge@Wharton article containing advice about innovating in difficult times. This week, a visitor to our site added her own insights on that topic: Laura Weiss, an innovation consultant, pointed out her own recent San Francisco Chronicle column on innovating during a downturn. Commented Weiss: “I advocate the following:
   

  • Get focused, fast
  • Leverage what you already know
  • Maintain a steady pace
  • Be compassionate with yourself.”

Two of the points in Weiss’s column strike me as particularly interesting. First, in order to innovate efficiently in lean economic times, she recommends undertaking small experiments that help you learn quickly and maintain momentum. And she also suggests looking internally:

When it comes to innovation, there is a tendency to believe that insights and know-how are the domains of outside experts. Take the time now to improve internal networks for communicating your ideas in order to more effectively mine in-house knowledge across as much of your organization as possible. You may know more than you think, which will help you get focused on what’s missing and eliminate the cost of reinventing the wheel.

A good point, indeed. What else should innovators keep in mind so that they and their new ideas can survive in — and hopefully thrive in — difficult economic periods like these?

From The Magazine

Fall 2009

Special Report: Sustainability

8 Reasons That Sustainability Will Change Management

Michael S. Hopkins

Transparency, accidental innovation, trust, collaboration — as sustainability affects how the world works, so will it affect how business works in the world.

Intelligence: Management

Debunking Management Myths

Martha E. Mangelsdorf

In this interview, Henry Mintzberg questions some of the conventional wisdom about managerial work.