MIT Sloan Management Review

The authors offer principles that help project managers define goals, establish checkpoints, schedules and resource requirements, motivate and empower team members, facilitate communication and manage conflict. These principles integrate the technical and human aspects of project management, allowing managers to complete projects on time, within budget, and to high quality standards.

FOURTH GENERATION INFORMATION TECHNOLOGY opens up business opportunities that call for line management leadership in system conception and implementation. The role of information systems (IS) managers, too, must grow as a result of changing technology. This paper examines the reasons for and implications of these important role changes. Ed.