- Read Time: 43 min
- Read Time: 18 min
LINE MANAGERS ARE INCREASINGLY ASSUMING RESPONSIBILTY FOR PLANING, BUILDING, AND RUNNING INFORMATION SYSTEMS THAT AFFECT their operations. This is forcing organizations to evaluate how they allocate IT decision-making responsibilities. This paper describes a conceptual framework and an intervention process that can help firms devise and implement an effective IT management architecture. The authors illustrate their methods with real world examples.