Watch this short video to learn more about how AI changes the rules of workforce management.
To succeed with machine learning, manage projects as business initiatives, not technology projects.
Many organizations are experimenting with generative AI, and many questions remain about its impact on the workforce.
LLMs have immense capabilities but present practical challenges that require human knowledge workers’ involvement.
Two automation initiatives succeeded by scoring potential processes and combining technical and process knowledge.
Smart organizations need smarter KPIs. This report outlines how leaders can create and capture value from smart KPIs.
When deciding whether to deploy a machine learning model, focus on business metrics, not technical ones.
A new framework can help companies fine-tune their product demand forecasting by using human and AI agents in concert.
Generative AI tools suit some decision-making situations, but not all. Here’s how to pick the best approach.
On the Me, Myself, and AI podcast, Mark Surman discusses Mozilla’s work to protect internet users as AI tools multiply.
Three new surveys of data executives have identified five trends they’ll be paying attention to in 2024.