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Featured Global Business Articles


Harnessing the Best of Globalization

Companies entering global markets should identify an approach that best suits their business model.

Lady pushing a shopping cart in the supermarket.

A Fresh Take on Supply Chain Innovation

For PepsiCo, entering the natural beverage market meant developing new risk management practices.


Strategies for Business Resilience

Recognizing interdependencies are key to creating resilient businesses.


Multinational Operations

Fighting the “Headquarters Knows Best” Syndrome

December 14, 2015 | Cyril Bouquet, Julian Birkinshaw, and Jean-Louis Barsoux

Belief that headquarters knows best can be damaging to the long-term success of a company operating in global markets. One company’s solution: a decision to operate out of dual headquarters, in the Netherlands and China. “No longer a prisoner of its home base, the top team was viewed as mobile, agile, and geographically dispersed,” write Cyril Bouquet et al. “The company was able to make more effective resource-allocation decisions informed by diverse thinking and divergent points of view.”

Emerging Markets


The New Mission for Multinationals

Across a broad swath of industries, multinationals are losing ground in emerging markets to local players.


Innovation Lessons From China

China is becoming the best place to learn how to make ideas commercially viable.



Global Supply Chains


Customer Relationships in Global Businesses

Reading Global Clients’ Signals

March 4, 2014 | Peter A. Gloor and Gianni Giacomelli

How can geographically distributed companies monitor large clients’ attitudes about their services? Traditional customer satisfaction surveys can lack sufficient timeliness and detail. But taking a big data approach to analyzing collaborations lets companies gain valuable and timely insights into client satisfaction. Examining the structural properties of email communication patterns and correlating them with external performance metrics can offer managers helpful insights.

Intellectual Property


Developing Effective Intellectual Property Partnerships

There are five options for structuring intellectual property partnerships, ranging from licensing to joint ventures.


Navigating the Patent Minefield Through Consortia

Tech consortia help reduce patent risk, but managers must weigh the pros and cons for innovation.


Protecting Intellectual Property in China

Companies doing business in China need to manage their intellectual property vulnerabilities proactively.


The Case for Standard Measures of Patent Quality

The current approach to measuring patent quality is not serving the world’s patent systems.