Page Not Found

Try searching for the page you're looking for:

Featured Global Business Articles

Ghemawat-1200

How Global Is Your C-Suite?

National diversity of top management should be a topic of conversation for boards of directors.

Yossi-Sheffi-Tornado-Early-Detection-1200

Preparing for Disruptions Through Early Detection

Leading companies are using an array of detection and response techniques to become more resilient.

Bouquet-Outsourcing-Headquarters-1200

Fighting the “Headquarters Knows Best” Syndrome

The problem of the domineering corporate headquarters resonates with executives of multinationals.

advertisement

Toward Mass-Customized Mobility

A New Vision for Personal Transportation

December 14, 2015 | Wolfgang Gruel and Frank Piller

Smart data and mass customization have the potential to radically change the way trips are planned. Already, the Boston-based startup Bridj is piloting a dynamic bus system that optimizes routing in response to demand, while Düsseldorf Airport is piloting a robotic parking system in which users just drop off their cars, which are then parked automatically. In the future, intermodal routing could provide customers with a seamless experience and reshape the transportation infrastructure.

Innovation and China

Global
Global
Global
Global
Global

Innovation Lessons From China

China is becoming the best place to learn how to make ideas commercially viable.

Global

advertisement

Monitoring Customer Satisfaction

Reading Global Clients’ Signals

March 4, 2014 | Peter A. Gloor and Gianni Giacomelli

How can geographically distributed companies monitor large clients’ attitudes about their services? Traditional customer satisfaction surveys can lack sufficient timeliness and detail. But taking a big data approach to analyzing collaborations lets companies gain valuable and timely insights into client satisfaction. Examining the structural properties of email communication patterns and correlating them with external performance metrics can offer managers helpful insights.

Developing an International Mindset

Global
Global

The New Mission for Multinationals

Across a broad swath of industries, multinationals are losing ground in emerging markets to local players.

Global
advertisement

Strategies in Global Operations

Shih-1000

What It Takes to Reshore Manufacturing Successfully

The process of bringing assembly work back to U.S. factories from abroad is more challenging than the economics would predict.

Fiksel-1200

From Risk to Resilience: Learning to Deal With Disruption

Companies need to cultivate resilience to unexpected disruptions to complex supply chains.

michaels-1200

Developing Effective Intellectual Property Partnerships

There are five options for structuring intellectual property partnerships, ranging from licensing to joint ventures.

baaij-500

Should Top Management Relocate Across National Borders?

When is it smart for multinational companies to relocate top management to other countries?

When Two Headquarters Are Better Than One

Fighting the “Headquarters Knows Best” Syndrome

December 14, 2015 | Cyril Bouquet, Julian Birkinshaw, and Jean-Louis Barsoux

Belief that headquarters knows best can be damaging to the long-term success of a company operating in global markets. One company’s solution: a decision to operate out of dual headquarters, in the Netherlands and China. “No longer a prisoner of its home base, the top team was viewed as mobile, agile, and geographically dispersed,” write Cyril Bouquet et al. “The company was able to make more effective resource-allocation decisions informed by diverse thinking and divergent points of view.”