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Omar Abbosh et al.
Accelerating compression of both revenues and profits in some businesses can be fatal, and fast.
Tausif Bashir and Shardul Phadnis
New research demonstrates how the most efficient network designs also account for changing market conditions.
Supply chain sustainability reporting depends on context, collaboration, and communication.
With the benefit of digital technologies, companies are using Big Data to identify supply chain risks and create early warning systems with much greater speed and precision. However, the ability to respond to these signals hasn’t advanced at the same pace.
Mary C. Lacity and Leslie P. Willcocks
Early adopters of software robots exemplify how companies generate tangible benefits via service innovations in three ways: (1) by developing an approach to service automation supported by top management, (2) by initiating effective processes that deliver value to customers and employees, and (3) by building enterprise-wide skills and capabilities. Managers interested in capturing the benefits of service automation need to pursue all three avenues.
Donna Marshall et al.
Today’s supply chains are required to be lean, agile, sustainable, and — increasingly — transparent.
Mark Keil et al.
Will your next big IT project be on time and deliver what was promised? Maybe — but maybe not.
Allen L. White
Trustworthy, transparent ratings of companies’ sustainability performance are becoming increasingly important in the global economy.
Performance topology maps offer managers a signpost pointing toward smarter strategies.
February 8, 2017 | Karen A. Brown, Nancy Lea Hyer, and Richard Ettenson
Many big projects start off well, but then lose momentum and spiral downward as skeptical stakeholders withdraw support. Executives need to identify common triggers that spark stakeholder concerns — and take action to avert the ‘cycle of doubt’ that can ensue.
Water’s low cost in many countries is not yet promoting responsible management within many companies.
James B. Rice Jr. and Tim Rowell
For PepsiCo, entering the natural beverage market meant developing new risk management practices.
Michael Hu and Sean T. Monahan
Effectively coordinating supply chains will increasingly require new approaches to data transparency.
A new wave of data innovation offers unprecedented promise to crack the black box of effective urban deliveries.
A sustainable supply chain requires more than just following the law, undertaking audits, or increasing transparency.
Multi-sourcing can lessen the risk of supply chain disruption. But it introduces risks of its own.