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Renee Boucher Ferguson
New research: By exploiting organizational data, managers can derail some risky blind spots.
F. Asís Martínez-Jerez
Some innovative companies are attempting to redefine the parameters of strategic partnerships.
Before making a change, identify who can push the project forward — or cause it to stall.
October 15, 1984 | David A. Garvin
Is quality objective or subjective? Is it timeless or socially determined? David A. Garvin of the Harvard Business School looks at five major approaches to defining quality and addresses the empirical relationships between quality and variables such as price, advertising, market share, cost and profitability. “These distinctions are more than just theoretical niceties,” he writes. “They are the key to using quality as a competitive weapon.”
Project team members and leaders are often good at articulating a goal and the general direction to get there. But staying on that path is a challenge for many organizations.
by Karen A. Brown et al.
Asking why before you begin a project raises its chances of success.
Karen A. Brown et al.
Project leaders should frame projects the same way marketing managers frame branding efforts.
Ellen R. Auster and Trish Ruebottom
Executives can successfully navigate the skepticism and fear that often stunt change initiatives.
Robert F. Hurley et al.
Building organizational trust is different from building interpersonal trust — and less intuitive.
When leaders manage effectively, technology transformation becomes achievable.
Gerald C. Kane
Organizations are inadvertently setting their social programs up for failure.