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Featured Operations Articles

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The Art of Managing Complex Collaborations

Biomarkers Consortium, a public-private partnership in the health industry, presents five lessons in managing collaboration.

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Integrating Supply and Demand

Joining the supply and demand sides of an enterprise presents an opportunity for efficiency and value creation.

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What It Takes to Reshore Manufacturing Successfully

The process of bringing assembly work back to U.S. factories from abroad is more challenging than the economics would predict.

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Inside the CIO Role at a U.S. Hospital

How Digital Transformation Is Making Health Care Safer, Faster and Cheaper

July 15, 2015 | Dr. John Halamka (Beth Israel Deaconess Medical Center), interviewed by Gerald C. Kane

What does it take to bring world class digital technology to one of the world’s leading medical centers? As chief information officer of Beth Israel Deaconess Medical Center, in Boston, Dr. John Halamka leads exactly that charge. Overseeing digital strategies designed to make patients safer while being completely secure and stable is, he says, like “being asked to change the wings on a 747 while it’s flying. Total security, total reliability and stability, with complete innovation at the same time.”

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Strategies for Partnering

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Tracking Complex Projects

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How Executive Sponsors Influence Project Success

The role of project sponsors is often overlooked, but actively engaged executives are crucial to a project’s success.

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Reducing Unwelcome Surprises in Project Management

A project’s “unknown unknowns” can be reduced through both product design approaches and behavioral approaches.

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What Successful Project Managers Do

Successful project managers often combine elements of traditional and agile approaches to project management.

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Accelerating Projects by Encouraging Help

Making it safe to be honest about when projects are getting off track can promote cooperative behavior.

Seven Characteristics of Successful Projects

What Great Projects Have in Common

March 23, 2011 | Dov Dvir and Aaron J. Shenhar

From time to time a company’s project truly stands out, creating exceptional value and having an impact on the industry. IBM’s AS/400 development effort in the 80s was a game changer and gave IBM a competitive edge. Apple Inc.’s success in creating the iPod portable media player and iTunes online store is another more recent example of a great project — one that changed the way people listen to and buy music. Why are such projects so rare — and why can’t more projects be like them?