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Ram Mudambi et al.
Some multinationals have a winning India strategy that involves both local and global value chains.
ManMohan S. Sodhi and Christopher S. Tang
Thanks to technologies like 3-D printing, a new supply chain model is emerging.
Omar Abbosh et al.
Accelerating compression of both revenues and profits in some businesses can be fatal, and fast.
April 18, 2017 | Nicholas Bloom, Erik Brynjolfsson, Megha Patnaik, Itay Saporta-Eksten, and John Van Reenen
New research suggests that a particular set of management practices, which the authors call structured management, is tightly linked to performance and success. For instance, consistent hiring, performance review, and incentive practices are as important to productivity as research and development investments, and more than twice as important as IT implementation. The research shows that manufacturing plants using more structured management practices have higher productivity and profitability.
The state of the multinational and how “the world is losing its taste for global businesses” is the subject of a recent cover story in The Economist titled “The Retreat of the Global Company.” For many multinationals, the article notes, the case for global integration has been hurt by falling profits, lower returns on capital, and increasing pressures from governments looking to protect local jobs and tax revenue.
William R. Kerr
Globalization offers significant opportunities, yet most companies approach key decisions haphazardly. Although the complexity of globalization means managers rarely can fully analyze a global business opportunity before they need to act, the basic tensions in global business models are straightforward. A simple analysis of global ventures along these dimensions can help entrepreneurs develop clearer expectations and decision-making processes.
Mary C. Lacity and Leslie P. Willcocks
Instead of replacing human workers, software robots are an opportunity to augment their skills.
Performance topology maps offer managers a signpost pointing toward smarter strategies.
Mohan Subramaniam et al.
With the advent of digitization and the App economy, the frontiers of customization are expanding further.
Sheryl E. Kimes and Joel E. Collier
Customers want employee interaction, convenience, and fast transactions in their self-service technology.
Ming-Hui Huang and Roland T. Rust
In service businesses, there is often a trade-off between productivity and customer satisfaction.
James B. Rice Jr. and Tim Rowell
For PepsiCo, entering the natural beverage market meant developing new risk management practices.
George Corbin (Marriott International), interviewed by Gerald C. Kane
Moving to a digital business model altered Marriott’s culture in unexpected ways.
Richard A. D’Aveni
New digital technologies are changing the rules of competition by expanding the boundaries of what a company can handle and introducing new sources of advantage.
Don Tapscott and Alex Tapscott
Blockchain technology offers a way to transfer not just information, but value.
Andrew W. Moore
AI’s value for managers lies in its ability to predict equipment failures and assess human emotions.
February 24, 2017 | Tausif Bashir and Shardul Phadnis
Research carried out at the Malaysia Institute for Supply Chain Innovation (MISI) shows that supplementing mathematical models with analyses of external variables enables companies to develop the most efficient distribution networks.