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New in Social Business

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Finding the Right Role for Social Media in Innovation

Social media provides a game-changing opportunity to support innovation and new product development.

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What Companies Should Learn About Social Media From American Politics

Companies looking to social media for guidance in decision making should be wary of the “filter bubble” effect.

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Steve Case on Surfing the Internet’s Next Big Wave

Frontiers |

What’s happening this week at the intersection of management and technology.

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Social Media & Corporate Culture

Balancing Tradeoffs in Social Media

January 4, 2016 | Gerald C. Kane

Successful enterprise social media use has less to do with the tools employed than with the climate that a company creates. Cultivating the right climate requires balancing a number of tradeoffs through crafted social media policies, adapting characteristics of existing organizational culture, and having managers model effective social media practices for employees. In part 5 of his 5-part series, Gerald C. Kane offers a perspective on how to balance these tradeoffs and create the right mix for a company and its culture.

Your Social Employees

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Social Business As Change Agent

Social business is changing organizational culture and how businesses interact with the world at large.

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Image courtesy of Steelcase Inc.

The Workplace of the Future

Thanks to technology, the office of the future is going to look very different from what we’ve been used to.

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MIT SMR’s Social Business Report

Moving Beyond Marketing

The 2014 research report by MIT Sloan Management Review and Deloitte finds that measurement sophistication is finally taking hold in social business. More than 90% of “socially maturing” companies actively measure their social business efforts, and measurement sophistication is starting to prove its value. As well, social business is becoming not just a B-to-C phenomenon, with nearly 60% of B-to-B companies saying that social business initiatives are positively impacting business outcomes. Crucial to all these efforts: C-suite leadership.

Infographic: Social Business Driving Positive Outcomes

A key finding from the 2014 social business research report by MIT Sloan Management Review and Deloitte indicates that company values increase as “social maturity” increases. To advance in social maturity, companies should: 1) use social data to better advantage; 2) provide leadership vision for social; and 3) infuse social across the enterprise. An infographic illustrates the value derived from social, and the way socially mature companies outperform others in key areas.

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Build Your Own Social Business Charts

Interactive Tool Explores How Companies Generate Value With Social Business

The 2014 Social Business Interactive Tool explores how survey respondents say their companies are using social business to transform their organizations and get more from their social business efforts. Users can explore and customize each interactive chart by filtering and isolating the data on the fly — and create customized visualizations to share. Statistics are from the 2014 Business Global Executive Study and Research Project “Moving Beyond Marketing” conducted by MIT Sloan Management Review and Deloitte.

Managing a Social Business

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Managing the Human Cloud

Tapping a virtual, on-demand workforce requires new management models and skills.

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Managing Tensions Between New and Existing Business Models

Staying competitive may mean exploring new business models — but watch out for internal tensions.

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The Art of Managing Complex Collaborations

Biomarkers Consortium, a public-private partnership in the health industry, presents five lessons in managing collaboration.

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How Blockchains Could Transform Management

Frontiers |

What’s happening this week at the intersection of management and technology.