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New in Social Business


The Workplace of the Future

Thanks to technology, the office of the future is going to look very different from what we’ve been used to.


Social Media Expands Horizons for Workers with Autism Spectrum Disorder

Social media is a tool that allows autistic workers to better express their unique abilities — and tech companies are taking notice.


Are You Part of the Email Problem?

Over-reliance on email is sapping people’s time and energy, says author Phil Simon. There are better ways to do things.


The Social Business Initiative

Collaborating Sponsor DU-Press_logo_120pxx


This Big Idea Initiative is supported by Collaborating Sponsor, Deloitte, with whom MIT Sloan Management Review is collaborating on the development of research materials connected with Social Business and management innovation.

This Social Business Big Idea Initiative supplements the collaborative research content with a range of relevant, independently produced editorial, including MIT SMR original articles, interactive data, blogs, videos and case studies.

The 2014 research report by MIT Sloan Management Review and Deloitte, "Moving Beyond Marketing," included responses from 4,803 business executives, managers and analysts. The survey captured insights from individuals in 109 countries and 26 industries and involved organizations of a broad range of sizes.

Following are links to research that Deloitte has developed separate from this collaboration:

Social Business As Change Agent

Social business is changing both organizational culture and how businesses interact with the world at large.

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Social Business Metrics

Detailed social data can provide deep insights into everything from customer engagement to how an organization's own teams are performing.

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MIT SMR’s 2014 Social Business Research Report

Interactive Tool Explores How Companies Generate Value With Social Business

October 6, 2014

The 2014 Social Business Interactive Tool explores how survey respondents say their companies are using social business to transform their organizations and get more from their social business efforts. Users can explore and customize each interactive chart by filtering and isolating the data on the fly — and create customized visualizations to share. Statistics are from the 2014 Business Global Executive Study and Research Project "Moving Beyond Marketing" conducted by MIT Sloan Management Review and Deloitte.

Blog Posts, Videos, Articles and More

New to This Topic? Editors’ Choices:


Moving Beyond Marketing

The 2014 research report by MIT Sloan Management Review and Deloitte finds that measurement sophistication is finally taking hold in social business.


The Power of Unintentional Collaboration

Social media exchanges aren’t just chit-chat — they’re an opportunity to improve business management.


Social Media’s Expanding Relationship Universe

Social media is changing how people relate to one another, say social psychologists.


Finding the Value in Social Business

A survey by MIT SMR and Deloitte shows companies starting to derive real value from social business.