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Featured Digital Articles


Do You Have a Conversational Interface?

Companies can position themselves now to use messaging platforms and AI to fulfill customer needs.


Why It Pays to Be Where the IT Talent Already Is

Frontiers |

As demand for big data technologies grows, so does the problem of finding sufficient skills.


Achieving Trust Through Data Ethics

Frontiers |

Success in the digital age requires a new kind of ethical diligence in how companies use data.


Video Interview

Paul Michelman on the Launch of MIT SMR’s Frontiers Initiative

Frontiers |

September 14, 2016 | Deborah Gallagher

In a video interview, MIT SMR editor in chief Paul Michelman explains the impetus behind the launch of the publication’s Frontiers initiative and the value he hopes it will hold for readers. Michelman explains the genesis of the Frontiers idea, the nature of the essayists selected for the program, and why it’s important for MIT SMR to launch this initiative now. He also discusses the themes that emerged from the essays, including the changing nature of the man-machine collegial relationship.


Cognitive Technologies


Rise of the Strategy Machines

Frontiers |

While humans may be ahead of computers in the ability to create strategy today, we shouldn’t be complacent about our dominance.


The 2016 Internet of Things Report

Data Sharing and Analytics Drive Success With IoT

September 8, 2016 | Stephanie Jernigan, Sam Ransbotham, and David Kiron

We found that obtaining business value using the connections the IoT creates between an organization and its customers, suppliers, and competitors depends on companies’ willingness to share data with other organizations


Digital Business Research Findings


Aligning the Organization for Its Digital Future

Digitally savvy executives are already aligning their people, processes, and culture to achieve their organizations’ long-term digital success.


Strategy, not Technology, Drives Digital Transformation

The 2015 Digital Business Report by MIT SMR and Deloitte identifies strategy as the key driver in the digital arena.


Moving Beyond Marketing

The 2014 research report by MIT Sloan Management Review and Deloitte finds that measurement sophistication is finally taking hold in social business.


Embracing Digital Technology

The 2013 Digital Transformation Report by MIT Sloan Management Review and Capgemini Consulting looks at the road to digital transformation.

Digital Ethics

Ethics and the Algorithm

Frontiers |

How sure are you sure that you are directing your own behavior? Or are your actions a product of a context that has been carefully shaped by data, analysis, and code?

Achieving Trust Through Data Ethics

Frontiers |

Eight out of 10 executives surveyed say that as the business value of data grows, the risks their companies face from improper handling of data increase exponentially. While digital advancements enable new opportunities for businesses to compete and thrive, they also create increased exposure to systemic risks. Success in the digital age will require a new kind of ethical review around how companies gather and use data.


Digital Tools for Innovation

Unleashing Creativity With Digital Technology

Frontiers |

September 12, 2016 | Robert D. Austin

In business, it’s costly to try something new, especially if it doesn’t work out. But in the digital era, technology can be deployed to augment the creative abilities of people and organizations. Today’s digital technologies have reached a level of maturation that enables cheap and rapid iteration to make new, invaluable forms of innovation possible.

MIT SMR Case Studies


Better Data Brings a Renewal at the Bank of England

To realize the full potential of its access to new data, the Bank of England changed its structure, behavior, and approach to problem solving.


Data-Driven City Management

Data and analytics promise to improve urban living. But are cities ready?


GE’s Big Bet on Data and Analytics

An MIT SMR case study looks at how GE is remaking itself from a traditional manufacturer into a leader of the Industrial Internet.


When Health Care Gets a Healthy Dose of Data

American health care is undergoing a data-driven transformation — and Utah’s Intermountain Healthcare is leading the way.