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Featured Technology Articles

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Embracing Digital Technology

The 2013 Digital Transformation Report by MIT Sloan Management Review and Capgemini Consulting looks at the road to digital transformation.

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What’s Your Information Footprint?

Wealth once was measured by land, employees or equipment. Today, information is the new driver.

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Reading Global Clients’ Signals

Big data analysis can help geographically distributed companies monitor customer satisfaction.

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The Evolution of the Virtual Workforce

Managing the Human Cloud

December 18, 2012 | Evgeny Kaganer, Erran Carmel, Rudy Hirschheim and Timothy Olsen

Online crowdsourcing platforms are growing at double-digit rates and are starting to attract the attention of large companies. Just as cloud computing offers unconstrained access to processing capacity and storage, the “human cloud” promises to connect businesses to millions of workers on tap, ready to perform tasks and solve problems that range from the simple to the complex. The article explores four new human cloud models: The Facilitator model, The Arbitrator, The Aggregator, The Governor.

Outsourcing

There are risks and rewards from outsourcing, and companies that do so need to carefully manage the process. These articles explore some of the options for outsourcing, what companies should weigh and best practices to help it go smoothly.

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Should You Outsource Analytics?

Outsourcing analytics can offer benefits, but it requires a carefully constructed relationship.

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