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Thomas Odenwald and Christian Berg
What if companies used information systems more broadly — not just to measure profits but also to account for the needs of people and the environment?
Donna Cuomo, Laurie Damianos and Stan Drozdetski (MITRE), interviewed by Gerald C. (Jerry) Kane
A social business tool called Handshake is helping U.S. government agencies crowdsource collaboration.
The impulse to collect and store all data on the off chance it might be useful is counterproductive.
June 17, 2014 | Martin Mocker, Peter Weill and Stephanie L. Woerner
As businesses grow and diversify, they almost inevitably make their range of offerings more complex. Until now, managing that complexity usually involved a trade-off between creating value from complexity and benefiting from the efficiencies of simplicity. But smart use of today’s digital technologies can help companies finesse those trade-offs between costs and benefits. Digitization can help companies, for instance, increase product variety and integration while maintaining process simplicity.
The rising use of mobile computing is helping blur the boundaries between brick-and-mortar shopping and Internet retailing. Consumers expect to interact with retailers through multiple touch points, moving fluidly from offline to online. Here's how retailers — and their supply-chain partners — need to compete.
Erik Brynjolfsson et al.
Mobile technology is blurring the boundaries between traditional and Internet retailing.
David R. Bell et al.
Though online retailers have unlimited trading areas, they must learn where to best find customers.
Renee Boucher Ferguson
We’re in a new world of omnichannel retailing that includes physical, online and mobile channels.
Peter Weill and Stephanie L. Woerner
If you lack a good digital business model, your customers may leave you behind.
When leaders manage effectively, technology transformation becomes achievable.
Adam Brotman and Curt Garner, interviewed by Michael Fitzgerald
Top Starbucks executives Adam Brotman and Curt Garner discuss their company’s digital strategy.
Rob Wells (Universal Music Group), interviewed by Michael Fitzgerald
Universal Music surmounts challenges in one of the first industries to go digital.