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Featured Technology Articles

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A New Perspective on Enterprise Resource Management

What if companies used information systems more broadly — not just to measure profits but also to account for the needs of people and the environment?

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Leveraging the Extended Enterprise: MITRE’s Handshake Tool Builds Virtual Collaboration

A social business tool called Handshake is helping U.S. government agencies crowdsource collaboration.

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Does Your Company Collect Data — Or Hoard It?

The impulse to collect and store all data on the off chance it might be useful is counterproductive.

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Digitization To Keep Internal Processes Simple

Revisiting Complexity in the Digital Age

June 17, 2014 | Martin Mocker, Peter Weill and Stephanie L. Woerner

As businesses grow and diversify, they almost inevitably make their range of offerings more complex. Until now, managing that complexity usually involved a trade-off between creating value from complexity and benefiting from the efficiencies of simplicity. But smart use of today’s digital technologies can help companies finesse those trade-offs between costs and benefits. Digitization can help companies, for instance, increase product variety and integration while maintaining process simplicity.

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UMT360

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The Pitfalls of Project Status Reporting

The Pitfalls of Project Status Reporting

Will your next big IT project be on time and deliver what was promised? Maybe — but maybe not. Accepting five inconvenient truths about project status reporting can greatly reduce the chance of being blindsided by unpleasant surprises.

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Embracing a Multi-Channel World

The rising use of mobile computing is helping blur the boundaries between brick-and-mortar shopping and Internet retailing. Consumers expect to interact with retailers through multiple touch points, moving fluidly from offline to online. Here's how retailers — and their supply-chain partners — need to compete.

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Becoming a Digital Business

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Optimizing Your Digital Business Model

If you lack a good digital business model, your customers may leave you behind.

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The Nine Obstacles to Digital Transformation

When leaders manage effectively, technology transformation becomes achievable.

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How Starbucks Has Gone Digital

Top Starbucks executives Adam Brotman and Curt Garner discuss their company’s digital strategy.

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Video: New Opportunities in the Transformed Music Industry

Universal Music surmounts challenges in one of the first industries to go digital.