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Ben Waber (Humanyze), interviewed by Gerald C. Kane
Humanyze helps interpret social data so that businesses can identify the best collaborative practices of the most effective people.
George Westerman and Didier Bonnet
By using mobile devices, social media, analytics and the cloud, savvy companies are transforming the way they do business.
Sam Ransbotham et al.
Increased access to data can be turned into better decision making by focusing on both the production and consumption of analytics.
December 4, 2014 | Glen L. Urban and Fareena Sultan
Smartphone apps that provide consumers with helpful information — instead of simply pushing product sales — can improve users’ preference for a company. As well, mobile apps that are about useful information, what the authors call “benevelance,” can significantly impact sales at a low cost and thus improve profitability. “A benevolent app can build trust, which in turn can lead people to consider purchasing your product,” write authors Glen L. Urban and Fareena Sultan.>
Martha E. Mangelsdorf
Advanced digital technologies are swiftly changing the kinds of skills that jobs require.
Monideepa Tarafdar et al.
All of our wonderful mobile devices don’t always make us good at managing what we do with them.
Renee Horne (USAA), interviewed by Gerald C. (Jerry) Kane
USAA’s Renee Horne describes the company’s efforts to make social tools an integral part of employee engagement.
Martyn Etherington (Mitel), interviewed by Gerald C. (Jerry) Kane
Mitel's social media policy encourages employees to use their "best judgment" in posting but otherwise stays out of their way. Does it work?
Peter C. Bell
Companies that are experienced in using analytics successfully offer five lessons for corporate leaders.
What do you do when you’ve got an unending stream of quality data, and processes in place for analytics… but you’re not sure what to do with it all?
What differentiates data scientists from other quantitative analysts? It's partly their skill set and partly their mind set.
Jim Lucchese (CEO, The Echo Nest), interviewed by Sam Ransbotham
The Echo Nest, a “music intelligence” company, uses machine-learning technology to connect people with new music.
February 19, 2015 | Jayanta Banerjee, Tom Franklin and David DeLong
A social collaboration platform creates the opportunity for accessing critical tacit and implicit knowledge among retirees or the aging workforce. Leaders can leverage a broad assemblage of technologies (mobile, instant messaging, etc.), activities (content management, polls, ideation, etc.) and content outputs (videos, blogs, recommendations) to create a platform that increases access and stimulates participation. Such platforms can form extended communities among users who would not normally collaborate.
How can companies best embrace the potentials of the digital age while staying true to their missions?
Martin Mocker et al.
Digital technologies are helping companies finesse trade-offs between complexity’s costs and benefits.
George Westerman et al.
Digital advances create opportunities for companies to redefine nine key areas of their operations.
Companies need to focus their online strategies to create a successful digital business model.