MIT SMR, Spring 1992, Vol. 33, No. 3 Table of Contents

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Spring 1992
Volume 33, Number 3

Who Owns the Twenty-First Century?
Lester C. Thurow

The Empowerment of Service Workers: What, Why, How, and When
David E. Bowen and Edward E. Lawler III

Managing Supply Chain Inventory: Pitfalls and Opportunities
Hau L. Lee and Corey Billington

The Americans with Disabilities Act of 1990: Implications for Managers
John P. Kohl and Paul S. Greenlaw

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