Winter 1994 Volume 35, Number 2

Case Management and the Integration of Labor
Thomas H. Davenport and Nitin Nohria

TQM's Challenge to Management Theory and Practice
Robert M. Grant, Rami Shani and R. Krishnan

Point/Counterpoint: NUMMI vs. Uddevalla
Christian Berggen

Negotiating with "Romans" — Part 1
Stephen E. Weiss

The Corporate Bank
Robert K. Ankrom

IT-Enabled Business Transformation: From Automation to Business Scope Redefinition
N. Venkatraman

The Customization-Responsiveness Squeeze
David M. McCutcheon, Amitabh S. Raturi, and Jack R. Meredith

OPINION
The Case for an Off-Balance-Sheet Controller
Robert F. Lusch and Michael G. Harvey

[top] [back]