An Empirical Study of Flexibility in Manufacturing

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Despite the popularity of flexible manufacturing systems, managers suffer from inadequate frameworks to help incorporate flexibility into their strategic planning. Through a study of thirty-one plants in the printed circuit board industry, the authors progress toward such a framework, define types of flexibility, and examine the relationships among them. Their findings have implications for technology, production management, human resource management, supplier relationships, and product development.

Fernando Suarez is associate professor of corporate strategy and technology at Valparaiso School of Business, Adolfo Ibanez University. Michael Cusumano is associate professor of management and Charles Fine is associate professor of management science at the MIT Sloan School of Management.

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