Improve Software Quality by Reusing Knowledge and Experience

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The approaches for improving quality in manufacturing processes don't work especially well for software development. The authors provide a quality improvement paradigm for the software industry that builds on manufacturing models but focuses on reused learning and experience by establishing "experience factories." Their iterative process enables an organization to acquire core competencies to support its strategic capabilities.

Victor Basili is a professor and Gianluigi Caldiera is a research associate at the Institute for Advanced Computer Studies, Department of Computer Sciences, University of Maryland.

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