How Hadco Became a Problem-Solving Supplier

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As original equipment manufacturers reevaluate whether to make or buy parts for their products under conditions of intense competition, small to medium-size manufacturers that specialize in producing well-defined types of products have a unique opportunity to become world-class competitors. The authors present a prescriptive approach for staying or becoming a successful parts supplier. They follow a printed circuit board manufacturer, Hadco Corporation, along the four different paths suggested by the strategic supplier typology they developed from a survey of 200 New Hampshire manufacturers.

Craig H. Wood is assistant professor of operations management and Allen Kaufman and Michael Merenda are professors of management at the Whittemore School of Business and Economics, University of New Hampshire.

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