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Summer 2000
Volume 41, Number 4
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Outsourcing Innovation: The New Engine of Growth James Brian Quinn The Silent Killers of Strategy Implementation and Learning Michael Beer and Russell A. Eisenstat Finding Sustainable Profitability in Electronic Commerce John M. de Figueiredo Fast Venturing: The Quick Way to Start Web Businesses Ajit Kambil, Erik D. Eselius and Karen A. Monteiro Information Orientation: People, Technology and the Bottom Line Donald A. Marchand, William J. Kettinger and John D. Rollins Four Smart Ways to Run Online Communities Ruth L. Williams and Joseph Cothrel Saturn's Supply-Chain Innovation: High Value in After-Sales Service Morris A. Cohen, Carl Cull, Hau L. Lee and Don Willen
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