Summer 2001 Volume 42, Number 4

STRATEGY
Innovation: Location Matters
Michael E. Porter and Scott Stern

STRATEGY
How To Make Strategic Alliances Work
Jeffrey H. Dyer, Prashant Kale and Harbir Singh

E-BUSINESS STRATEGY
Profits and the Internet: Seven Misconceptions
Subramanian Rangan and Ron Adner

E-BUSINESS OPERATIONS
Winning the Last Mile of E-Commerce
Hau L. Lee and Seungjin Whang

LEADERSHIP
Building an Effective Global Business Team
Vijay Govindarajan and Anil K. Gupta

STRATEGY
Why Service Businesses Are Not Product Businesses
Satish Nambisan

ESSAY
Innovation by User Communities: Learning From Open-Source Software
Eric von Hippel

ROUNDTABLE
Not All VCs Are Created Equal
Howard Anderson, Scott Lawin, Vernon Lobo, Craig London and Russell Siegelman

OPINION
Creativity Versus Structure: A Useful Tension
John Seely Brown and Paul Duguid

OPINION
Creativity Versus Structure: A Useful Tension
John Seely Brown and Paul Duguid

OPINION
Revving the Engines of Online Finance
Adrian J. Slywotzky

INTELLIGENCE: New developments, research and ideas in management

Commitment Counts

Management Mistakes Squelch Employee Innovation

Spinoffs Lead to Better Financing Decisions

Spreading IT Expertise Throughout the Company

Information Systems Go Global

Web Sites Learn To Make Smarter Suggestions

Successful Customer-Relationship Management

What Really Makes Customers Happy?

Improving Quality Just in Time

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