Spring 2002 Volume 43, Number 3 Buy this issue $24.95

Foundations for Growth: How To Identify and Build Disruptive New Businesses
Clayton M. Christensen, Mark W. Johnson and Darrell K. Rigby

The Comparative Advantage of X-Teams
Deborah Ancona, Henrik Bresman and Katrin Kaeufer

The Evolution of the Organizational Architect
Chris Sauer and Leslie P. Willcocks

The Elements of Platform Leadership
Michael A. Cusumano and Annabelle Gawer

Pricing as a Strategic Capability
Shantanu Dutta, Mark Bergen, Daniel Levy, Mark Ritson and Mark Zbaracki

Six Myths About Informal Networks -- and How to Overcome Them
Rob Cross, Nitin Nohria and Andrew Parker

ESSAY
Maximizing Value in the Digital World
Elliot Maltz and Vincent Chiappetta

ESSAY
Managing the Total Customer Experience
Leonard L. Berry, Lewis P. Carbone and Stephan H. Haeckel

ESSAY
Is Your E-Business Plan Radical Enough?
Glenn Rifkin and Joel Kurtzman

OPINION
Don't Just Relate — Collaborate
Mohanbir Sawhney

INTELLIGENCE: New developments, research and ideas in management

Issue Selling in the Organization

Is Global Software an Oxymoron?

What's the Best Commercialization Strategy for Startups?

Performance-Benchmarked Portfolios

Becoming an Internet Generation Company

The Perils of Power

Building Scientific Networks for Effective Innovation

The Principles of Decision Making

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