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How Companies Can Avoid a Midlife Crisis
Donald N. Sull and Dominic Houlder
How Do Customers Judge Quality in an E-tailer?
Joel E. Collier and Carol C. Bienstock
Aligning the Organization with the Market
George S. Day
Extracting Value from Corporate Venturing
Rita Gunther McGrath, Thomas Keil and Taina Tukiainen
Managing Product Returns for Competitive Advantage
James Stock, Thomas Speh and Herbert Shear
Understanding the Dynamics of Value-Driven Variety Management
Thomas Olavson and Chris Fry
The Fundamental Dimensions of Strategy
Frédéric Fréry
How to Resolve Board Disputes More Effectively
Ralph Hasson
The Experimental Roots of Revolutionary Vision
Jérôme Barthélemy
Leveraging the Power of Intangible Assets
Wlodek Zadrozny

Contraria
The Outsourcing Compulsion
Andrew R. Thomas and Timothy J. Wilkinson
In Practice
Managing Through Rose-Colored Glasses
Timothy L. Keiningham, Terry G. Vavra and Lerzan Aksoy
In Context
Designing Organizations That Are Built to Change
Christopher G. Worley and Edward E. Lawler III
Agenda
Systems Marketing for the Information Age
John G. Singer

INTELLIGENCE: New developments, research and ideas in management
Is Creativity a Foreign Concept?
Larry Yu
Benefiting from Rivals’ Breakthroughs
Larry Yu
Success Factors in Outsourcing Service Jobs
David Wagner
RESEARCH BRIEF
Managing Innovation in Small Worlds
Lee Fleming and Matt Marx
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