Airline Industry

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Managing in the skies

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Mixed news this week from American Airlines: On the plus side for most people, American plans to respond to flight attendants' concerns and ban porn on its in-flight Wi-Fi system.

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Competitive Pressure Systems: Mapping and Managing Multimarket Contact

Managers typically think that the competitive pressure their companies experience is solely the result of the behavior of their rivals. But, by mapping the system of pressures in which they operate, they can make the optimal choice of competitors, allies and markets to gain superior strategic influence over the evolution of their industry and their organization”s role in it.

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