AT&T

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Image courtesy of AT&T.

Making Data Visible So You Can Act On It

At AT&T, John Schulz, a director of sustainability operations, had to make the company’s energy and water use data visible before the company could formulate a plan to reduce those numbers. The company’s definition has now broadened and evolved to include the social perspective on sustainability.

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Improve Data Quality for Competitive Advantage

ERRORS IN DATA CAN COST A COMPANY MILLIONS OF DOLLARS, ALIENATE CUSTOMERS, AND MAKE IMPLEMENTING NEW STRATEGIES DIFFICULT OR IMPOSSIBLE. The author describes a process AT&T uses to recognize poor data and improve their quality. He proposes a three-step method for identifying data-quality problems, treating data as an asset, and applying quality systems to the processes that create data.

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