Banking

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020-Marketing-500
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Customers and service innovation

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Eric von Hippel of the MIT Sloan School has long argued that users play a larger role in product development than is commonly believed. Now, in a new working paper, Pedro Oliveira and von Hippel take a look at customers' role in innovation in a service industry: banking.

040-Global-Business-500
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Lessons from the Japanese financial crisis

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As Wall Street staggered this week in the wake of Lehman Brothers' Chapter 11 bankruptcy filing and the sale of Merrill Lynch, commentators began making inevitable comparisons to Japan's long-lasting financial and real-estate crisis in the 1990s. "Is Wall Street's Crisis Turning Japanese?" Forbes.com asked.

06-big-data-and-analytics-500

Beyond Enterprise 2.0

You can bank on a tenfold improvement in the cost and capability of collaboration technologies over the next five years. What will your organization do with that?

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