Banking

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020-Marketing-500
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Customers and service innovation

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Eric von Hippel of the MIT Sloan School has long argued that users play a larger role in product development than is commonly believed. Now, in a new working paper, Pedro Oliveira and von Hippel take a look at customers' role in innovation in a service industry: banking.

012-Innovation-500
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Overcoming innovation hurdles

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What’s one of the challenges to successful management or process innovation in an existing business? The array of organizational structures that are designed to keep current processes running smoothly.

040-Global-Business-500
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Lessons from the Japanese financial crisis

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As Wall Street staggered this week in the wake of Lehman Brothers' Chapter 11 bankruptcy filing and the sale of Merrill Lynch, commentators began making inevitable comparisons to Japan's long-lasting financial and real-estate crisis in the 1990s. "Is Wall Street's Crisis Turning Japanese?" Forbes.com asked.

06-Operations-500
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Why foreigners invest in U.S. markets

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One factor behind the U.S. government's decision to take over troubled mortgage companies Fannie Mae and Freddie Mac? Concerns expressed by foreign investors, The Wall Street Journal reports. That brings to mind a new working paper by MIT Sloan School associate professor Kristin J. Forbes.  She studied the question of why foreigners continue to invest in U.S.

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06-big-data-and-analytics-500

Beyond Enterprise 2.0

You can bank on a tenfold improvement in the cost and capability of collaboration technologies over the next five years. What will your organization do with that?

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