Communication

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Protect Your Project From Escalating Doubts

  • Research Feature
  • Read Time: 27 min 

Many big projects start off well, but then lose momentum and spiral downward as skeptical stakeholders withdraw support. Executives need to identify common triggers that spark stakeholder concerns — and take action to avert the ‘cycle of doubt’ that can ensue.

“Information” vs “Communication”: The Battle to Influence Decision Making

Information and communications technologies (ICT) have revolutionized the way we work. But do we really understand their organizational impact? In recent research, Raffaella Sadun, Thomas S. Murphy Associate Professor of Business Administration in the Strategy Unit at Harvard Business School, argues that, in spite of the shared acronym, the effects of information technologies and communication technologies should not be lumped together. In fact, their influences within the enterprise not only differ but actually diverge.

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The Post-Email Organization

  • Blog
  • Read Time: 6 min 

People have a natural tendency to gravitate to people similar to themselves. This habit offers social benefits but also reinforces biases and degrades decision making. Enterprise social networking platforms may help counteract these typical social tendencies, allowing people to develop and maintain networks more beneficial to an organization’s purpose and to their own performance.

Digital Transparency and Permanence

Social media has offered a new means of intra-enterprise communication that has surprising benefits for creativity and innovation. But there are drawbacks as well, mostly relating to issues of transparency and permanence in a digital environment. In part 3 of his 5-part series, Gerald C. Kane offers a perspective on balancing the pros and cons of enterprise social media.

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