Digital Transformation

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Roxbury Community College Partnership
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Five Steps to Digitally Transforming City Government

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Boston Mayor Tom Menino is almost radically tech averse, yet he’s led a revamp of a customer relationship management system that has transformed the way the city, its workers, and its citizens interact. Starting with its Citizens Connect app (initially for better pothole reporting), Boston has expanded its data interface to allow faster turnaround times for repair, and has even held a competition across departments to reward the quickest response to citizen requests.

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Eight Steps to Digital Transformation

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  • Read Time: 2 min 

Companies want digital transformation, but achieving it is hard. Executives from two transformative businesses, Kim Stevenson, Intel’s CIO, and Mark Norman, the president of Zipcar, discuss how they do it, with Andy McAfee of MIT’s Center for Digital Business and Didier Bonnet of Capgemini Consulting’s digital transformation practice.

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Should Information Have an Expiration Date?

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  • Read Time: 1 min 

We should give our information delete dates, says Mayer-Schönberger.

Should information be finite? Should it cease to exist after a certain point?

On the face of it, an expiration date on information sounds like a wild idea.

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