Disaster Preparedness

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Creating More Resilient Supply Chains

Global supply chains bring increased risks of disruption from events such as natural disasters. But by understanding and planning for such risks, Cisco Systems improved its own supply chain resilience. Its five-step process: identify strategic priorities; map the vulnerabilities of supply chain design; integrate risk awareness into the product and value chain; monitor resiliency; and watch for events. John Chambers, Cisco chairman and CEO, calls this type of risk management “a key differentiator.”

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Free Article

How to Avoid a Social Media Fiasco

If you think social media crises are uncommon things that happen only to other companies, you’re kidding yourself. A panel at the 2014 South by Southwest festival highlighted some of the most prominent recent fiascoes and offered a compelling view of just how commonplace these events have become. Five key takeaways from the panel offer suggestions for keeping a company from being the next entry on the steady parade of social media disasters.

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Free Article

The Science of Managing Black Swans

In business, a black swan is neither a bird nor a ballerina — it’s a very rare convergence of factors that leads to catastrophe. New research suggests that by exploiting all types of data, managers can help prevent some black swan events, and reduce the hazards of other risky blind spots. The caveat: less intuition; more data.

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