employee empowerment

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Maximizing Resilience at UPS

  • Opinion & Analysis
  • Read Time: 7 min 

Disruption is a fact of life in today’s world of global supply chains. Leading organizations like UPS have responded by creating cultures of resilience, aided by technologies such as sensors, analytics, cloud computing and social media. Combined with employee empowerment and centralized emergency operations centers, these technology-based approaches enable the near-real-time visibility, collaboration and agility needed to prepare for, detect and manage disruption—and maximize resilience.

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