- Research Highlight
- Read Time: 6 min
Technology use, diverse networks and access to new information all enhance productivity. Multitasking also can offer productivity benefits — but only in moderation.
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Many large and mature firms — which still form most of the economy — have difficulty analyzing the opportunities and difficulties created by the Internet. Here is a planning process, validated at several established companies, that puts e-business into perspective and helps make it manageable. “Using our e-business planning process,” write the authors, “senior management in established companies can identify attractive e-business initiatives, analyze their functional scope and assess the sustainability of the benefits.”
I was in a meeting in Dallas when I looked out the window to see dark clouds on the horizon. Armed with my laptop, I monitored the storms around Dallas on weather.com, checked delays at Dallas/Fort Worth International Airport at dfwairport.com, and clicked over to flightstats.c
Many executives talk about the need for greater flexibility and adaptability from their companies. But the truth is that most businesses have organized themselves in ways that inherently discourage change.
By sharing insights and perspectives with a group of noncompeting peers from other regions, managers can stay abreast of industry trends and combat complacency.
I had probably greeted Tom in passing more than 50 times before we actually met. A new student at the MIT Media Lab, he worked just a few doors down the hall from my office, but I was a busy doctoral student and didn’t have much time to cultivate relationships.
Many companies have struggled to design IT systems, databases and content repositories that provide their employees with easily accessible and relevant information. The authors urge organizations to emulate the strategies of Google, eBay and Amazon.com, whose core competence is based upon making it easy for customers to find what they want — quickly, accurately and usefully.
A “postcompany” school of experts says information technology is enabling a new world of seamless collaboration among businesses. They recommend that executives tear down the “walls” and merge their companies into amorphous “enterprise networks.” Nick Carr counters that new technologies will never conquer cutthroat competition and shows why managers need to be wary of alliances that foreclose opportunities for advantage.
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