Organizational Transformation
Digital Transformation After the Pandemic
George Westerman outlines how companies can re-think their assumptions about operating in a digital world post-pandemic.
Internet-based Collaboration
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Talent Management
Why Time Signals Still Matter When Working Remotely
Being mindful about time signals can help managers make remote work easier for their employees.
Elana Feldman and Melissa Mazmanian
Business Models
Manufacturers Can Also Win in the Sharing Economy
Manufacturers may be able to charge higher prices to customers planning to rent out big-ticket items.
Vibhanshu Abhishek, interviewed by Frieda Klotz
Business Models
Adapting to the Sharing Economy
New strategies are helping companies embrace “collaborative consumption” and the “sharing economy.”
Kurt Matzler, Viktoria Veider and Wolfgang Kathan
Digital Marketing
How Facebook is Delivering Personalization on a Whole New Scale
Using tiers of customer data, Facebook is delivering personalization on an unprecedented scale.
Blake Chandlee (Facebook), interviewed by Gerald C. Kane
Business Models
How to Win With a Multisided Platform Business Model
What does it take to set up a platform where many constituencies can do business?
Leslie Brokaw
Analytics & Business Intelligence
Rent The Runway: Organizing Around Analytics
Customer experience is what sets Rent The Runway apart. And it’s driven by data and analytics.
Renee Boucher Ferguson
Climate Change
How Next-Gen Car Sharing Will Transform Transportation
Car-sharing saves money and emissions for drivers, and makes money for the companies coordinating.
Robin Chase (Buzzcar), interviewed by David Kiron
Transportation and Young Adults: Driving is Down, Biking and Public Transport Way Up
With the rise in bike-sharing programs, car-sharing programs and more, the number of vehicle miles traveled has dropped significantly.
Leslie Brokaw
Technology Implementation
Mind the Adoption Gap: Why Do We Still Email Documents?
Adoption gaps are huge issues for companies making everything from baby steps to big strides in embracing new technologies.
Leslie Brokaw
Innovation Strategy
Seeking innovation? Look in new places.
To generate innovative ideas, companies need to look beyond the familiar.
Marketing Strategy
Do-It-Yourself Brand Creation
What happens when user communities—connected by the Internet—start to create their own brands?
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