IT Processes

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013-Technology-500

Generating Premium Returns on Your IT Investments

Although IT portfolio management has been a best practice for some time now, many companies are still getting returns from IT investments that are below their potential. New studies show that a measurable premium can be gained by implementing a set of interlocking business practices and processes, collectively called “IT savvy.”

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45304-500

Do You Have Too Much IT?

For managers seeking to abandon follow-the-pack IT investment, the author offers the example of Inditex Group, a clothing manufacturer in northwestern Spain, best known for its Zara stores. Inditex demonstrates that a company can select, adopt and leverage IT while spending very little on it. He lays out five general principles that underlie Inditex”s remarkable success with targeted technology spending.

02-Operations-500

Improve Data Quality for Competitive Advantage

ERRORS IN DATA CAN COST A COMPANY MILLIONS OF DOLLARS, ALIENATE CUSTOMERS, AND MAKE IMPLEMENTING NEW STRATEGIES DIFFICULT OR IMPOSSIBLE. The author describes a process AT&T uses to recognize poor data and improve their quality. He proposes a three-step method for identifying data-quality problems, treating data as an asset, and applying quality systems to the processes that create data.

Showing 1-7 of 7