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John Shook’s prize-winning article on NUMMI explains how, if you want to change a company’s culture, you have to change people’s behavior first.
A restaurant in Brookline, Mass., which specializes in local and regional American food and has no obvious tie to Japan, has hung a Japanese flag in its window.
Could BP's Deepwater Horizon oil spill been prevented if workers on the oil rig had felt more empowered to report problems? That's a question raised by Rick Wartzman, executive director of the Drucker Institute at Claremont Graduate University, in an interesting column recently published by Bloomberg Businessweek.
In his book Managing to Learn, John Shook deconstructs the problem-solving journey of one manager and his mentor, and the management mechanism that guided them. The backstory? Shook knows the journey firsthand.
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