MIT Sloan Management Review

Services comprise more than 70% of aggregate gross domestic product and employment in the Organization for Economic Cooperation and Development countries. As a result, both individual companies and entire economies face the challenge of how to innovate in services. One suggestion: Companies should both organize their innovation processes to be more open to external knowledge and ideas and also let more of their ideas and knowledge flow to the outside when not being used internally.

A well-known competitive strategy expert thinks the United States badly needs a new economic strategy.  In fact, Harvard Business School professor Michael Porter argues in an essay in BusinessWeek that "the stark truth is that the U.S.