Culture
Balancing Tradeoffs in Social Media
If companies want to succeed at social business, they need to develop a culture that embraces social media.
Social Media in the Enterprise
Latest
The Post-Email Organization
Switching from email communication to a social media platform can improve organizational networks — with benefits for employee performance.
Gerald C. Kane
Digital Transparency and Permanence
How can enterprises balance the good and the bad of digital transparency?
Gerald C. Kane
Collaboration
Social Media’s Expanding Relationship Universe
Social media is changing how people relate to one another, say social psychologists.
Gerald C. Kane
Platforms & Ecosystems
Simplifying the Enterprise Social Media Landscape
Social media platforms abound. Is there a simple way to decide which one(s) a company should focus on?
Gerald C. Kane
Collaboration
Social Business: Shifting Out of First Gear
The 2013 Social Business Report by MIT Sloan Management Review and Deloitte finds more companies and more industries embracing social’s business insights.
David Kiron, Doug Palmer, Anh Nguyen Phillips, Robert Berkman
Collaboration
How IBM Builds Vibrant Social Communities
Jeff Schick, IBM’s vice president of social software explains how IBM is a “social business.”
Jeff Schick (IBM), interviewed by David Kiron
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