Climate Change
MasterCard Pins Down the Cash Economy
When social support is delivered in cash, corruption and theft are rife. MasterCard is helping governments find a more secure alternative.
Technological Innovation
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Data & Data Culture
Analytics in E Major
The Echo Nest, a “music intelligence” company, uses machine-learning technology to connect people with new music.
Jim Lucchese (The Echo Nest), interviewed by Sam Ransbotham
Analytics & Business Intelligence
Sports Analytics: The NFL Connects with Fans
The NFL’s CIO discusses the organization’s customer-focused approach to big data and analytics.
Michelle McKenna-Doyle (NFL), interviewed by Michael Fitzgerald
Collaboration
When an IT Project “Goes Red”
Declaring that a project everyone is excited about is in trouble can be demoralizing. But it’s exactly what can turn things around.
Leslie Brokaw
Culture
Revisiting Complexity in the Digital Age
Digital technologies are helping companies finesse trade-offs between complexity’s costs and benefits.
Martin Mocker, Peter Weill and Stephanie L. Woerner
Business Models
Strategic Choices in Converging Industries
How can companies protect themselves when industries converge?
By Fredrik Hacklin, Boris Battistini and Georg von Krogh
IT Governance & Leadership
Video: What Digital Transformation Means for Business
Executives and thought leaders discuss how companies can create and manage digital transformation.
Kim Stevenson (Intel Corporation), Mark Norman (Zipcar), Didier Bonnet (Capgemini Consulting), Andrew McAfee (MIT Center for Digital Business), interviewed by Michael Fitzgerald
Technology Implementation
Eight Steps to Digital Transformation
An inside view on how companies can use technology to transform their businesses.
Michael Fitzgerald
Innovation Strategy
Innovation Lessons From 3-D Printing
How should companies respond to game-changing open-source innovations from online user communities?
Jeroen P.J. de Jong and Erik de Bruijn
Analytics & Business Intelligence
Location Analytics: Bringing Geography Back
Remember geography lessons in school, painstakingly memorizing the longest rivers, cultures of various regions, the state capitals?
Simon Thompson (Esri), interviewed by Renee Boucher Ferguson
Innovation Strategy
Is There a Tweaker Driving Innovation On Your Team?
Innovation often comes from tweakers who take existing ideas and turn them into something better.
Leslie Brokaw
Technology Innovation Strategy
The Manager’s Guide to IT Innovation Waves
Executives must decide which IT innovation “waves” to catch — and which ones to let roll by.
E. Burton Swanson
Analytics & Business Intelligence
Winning the Race With Ever-Smarter Machines
To gain leverage from ever-improving technologies, companies need new processes and business models.
Erik Brynjolfsson and Andrew McAfee
Executing Strategy
Why Dominant Companies Are Vulnerable
When consumers feel that their choices are restricted, many respond by leaving the market leader.
Kyle B. Murray and Gerald Häubl
Innovation Strategy
How to Network Your Way to New Product Ideas
What if traditional views of the innovation process are flawed? Thoughts from MIT’s Eric von Hippel.
Martha E. Mangelsdorf
Innovation Strategy
Five Steps for Embracing Consumer Innovation
Companies can work with consumer innovators, or “casual entrepreneurs,” by understanding their lead users.
Leslie Brokaw
Climate Change
Innovating in Uncertain Markets: 10 Lessons for Green Technologies
Lessons from the successes and failures of many emerging technologies offer a helpful guide in how adoption works.
George S. Day and Paul J.H. Schoemaker
Customers
McAfee: ‘Customer Service in the Digital Age: The Eternal Lament’
Why are companies still using snail mail to deliver information that customers need in real time?