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What’s happening this week at the intersection of management and technology: The emerging competition for platform workers; three ways to get some AI; a data-driven solution to noisy open offices.
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As digital technologies evolve, managers and employees will need to learn three important skills: partnering with new digital “colleagues,” creating a mindful relationship with omnipresent digital technologies, and developing empathy for the varying technology preferences of their human coworkers. Organizations, for their part, will need to design processes to support these efforts, and managers will need to be both flexible and thoughtful in how they respond.
The physical world and the digital world are combining to become “a new hybrid space,” with a blurring of boundaries between areas that are private, public, and shared. Understanding how workforces connect within this new, flexible working environment, says MIT professor Carlo Ratti in a recent webinar, is crucial for designing next-generation offices.
Today’s technology does allow global and instantaneous communication, but most of us still commute to offices for work every day. Why? Human aggregation, friction, and the interaction of our minds are vital aspects of work, especially in the creative industries. In a new webinar, MIT professor Carlo Ratti, director of MIT’s Senseable City Lab, discussed how new digital tools are emerging to measure human connections and behavior, and how workspace design can respond.
Rewarding employees based on merit can be more difficult than it first appears. Even efforts to reduce bias can backfire; disparities in raises and bonuses by gender, racial, and other characteristics persist in today’s organizations not only despite management’s attempts to reduce them but also because of such efforts. The author describes how a simple analytics-based approach can address these concerns and produce a truly meritocratic workplace.
When employees find their work meaningful, there are myriad benefits for their productivity — and for their employers. Managers who support meaningful work are more likely to attract, retain, and motivate the talent they need to ensure future growth. But can companies ensure this experience for their employees? A groundbreaking study identifies five factors that support meaningful work — and the seven management sins that can destroy it.
Research in 2014 and 2015 shows that the digital workplace is about a fundamentally different way of working, with distinctive behavioral norms. Influence, networks, and dynamic decisions become much more important than power, hierarchies, static decisions, processes, and rules — features that make sense in a slow-moving, traditional environment. As a result, making the transition from a traditional to a digital workplace can be challenging.
Coworking spaces can open the door to serendipitous encounters that inspire innovation, new products, and different ways of thinking. The coworking movement developed to provide community and a collaborative working environment for independent and remote workers. Now some large, traditional companies are adopting certain aspects of coworking as part of their overall workplace strategies. They see sharing space as a way to tap into new ideas and to provide flexibility and autonomy to employees.
Thanks to technology, business is evolving into an office-less enterprise that’s more mobile and fluid than the “desk jobs” of the past. In a Q&A, Steelcase vice president of Strategy, Research and New Business Innovation Sara Armbruster explains how Steelcase is approaching the challenge as a supplier, changing how they conceptualize the physical environs of the workplace. “In our view, technology is actually a form of culture, a manifestation of our culture and what we value,” she says.
Social media is a tool that allows autistic workers to better express their unique abilities — and tech companies are taking notice. Software giants such as SAP and Microsoft are now actively looking to hire people with autism, and SAP plans to have autistic employees make up at least 1% of its workforce by the year 2020. “Only by employing people who think differently and spark innovation will SAP be prepared to handle the challenges of the 21st century,” says Luisa Delgado, a member of the SAP executive board.
At the 2015 Milken Global Conference, attracting and retaining talent is a hot topic. It used to be that the job negotiation formula was simple: salary, benefits and bonus. But that’s not enough anymore. The next generation wants something different from their work life than their predecessors — a more self-actualizing experience — and corporations are scrambling to decipher the keys to keeping employees engaged.
MIT Sloan’s Andrew McAfee, speaking at the Enterprise 2.0 conference, says that old-fashioned bosses with hot new computers equal a nightmare scenario.
Sexual harassment — and how to deal with it — is well understood by most companies. But now new dangers are being recognized in the ways an office romance affects the people around it. “Hostile work environment” claims, and their financial costs, are just the start.
Researchers at the University of Illinois at Chicago have investigated one potential reason women still find a glass ceiling between them and top management positions at many institutions. Their study tests whether “managers view women as having more family-work conflict than men.”
How one company implemented a “telework” program that transformed paper-based processes and reliance on voice communications into automated procedures supported by full-scale connectivity.
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