MIT Sloan Management Review

Research in innovation and creativity shows that giving employees unstructured time — on company time — pays off.

According to Clayton Christensen, the customer is the wrong unit of analysis for innovators to focus on. Instead, focus on the job that customers are trying to get done when they use your product or service.

C.K. Prahalad thinks we are entering a period where a key challenge is managing volatility and discontinuities.