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THE MAGAZINE

Value Through Business Model Innovation

Could your company benefit from a new business model? Raphael Amit of the Wharton School and Christoph Zott of IESE looked at 59 post-IPO e-business companies in Europe and the U.S. and found that business model choices often go unchallenged for long periods. Innovation can include adding new activities, linking activities in novel ways or changing which party performs an activity. Read more »
ALSO IN THIS ISSUE: A $1 increase in IT expenditures per employee is associated with a $12.22 increase in sales per employee, a significant impact on profits.

FALL 1984 VOL. 26 · NO. 1

What Does “Product Quality” Really Mean?

Product quality is rapidly becoming an important competitive issue. The superior reliability of many Japanese products has sparked considerable soul-searching among American managers.1 In addition, several surveys have voiced consumers’ dissatisfaction with the existing levels of quality and service of the products they buy.2 In a recent study of the business units of major North [...] Free to premium subscribers
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The Leadership Challenge — A Call for the Transformational Leader

Some optimists are heralding in the age of higher productivity, a transition to a service economy, and a brighter competitive picture for U.S. corporations in world markets. We certainly would like to believe that the future will be brighter, but our temperament is more cautious. We feel that the years it took for most U.S. [...] Free to premium subscribers
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FROM THE MAGAZINE

Spring 2012: Cover Story
Innovation

Achieving Successful Strategic Transformation

How companies successfully make major changes — without sacrificing financial performance.