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THE MAGAZINE

Value Through Business Model Innovation

Could your company benefit from a new business model? Raphael Amit of the Wharton School and Christoph Zott of IESE looked at 59 post-IPO e-business companies in Europe and the U.S. and found that business model choices often go unchallenged for long periods. Innovation can include adding new activities, linking activities in novel ways or changing which party performs an activity. Read more »
ALSO IN THIS ISSUE: A $1 increase in IT expenditures per employee is associated with a $12.22 increase in sales per employee, a significant impact on profits.

SPRING 1986 VOL. 27 · NO. 3

How Can Service Businesses Survive and Prosper?

Presently the service sector of our economy is characterized by both profusion and confusion. By profusion, I mean that it has done wonderfully well at generating jobs, for new kinds of services are sprouting continually. By confusion, I mean that service businesses seem to rise and fall from Wall Street grace with regularity. Moreover, as [...] Free to premium subscribers
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FROM THE MAGAZINE

Spring 2012: Cover Story
Innovation

Achieving Successful Strategic Transformation

How companies successfully make major changes — without sacrificing financial performance.