MIT Sloan Management Review

Corporate Strategy

 

Managing Strategic Change

By James Brian Quinn

July 15, 1980

In two articles published previously in the SMR, the author described the process of logical “incrementalism” for strategic planning and how it is used effectively in several large corporations. This third and final article in the series analyzes this approach to management -- a sort of purposeful “muddling” -- in greater detail, delineating the steps which successful managers generally follow in inaugurating and executing strategic change. Ed.

“Just as bad money has always driven out good, so the talented general manager — the person who makes a company go — is being overwhelmed by a flood of so-called professionals,' textbook executives more interested in the form of management than the content, more concerned about defining and categorizing and quantifying the job, than in getting it done. . . . They have created false expectations and wasted untold man-hours by making a religion of formal long-range planning.”1 H. E. Wrapp, New York Times.

Two previous articles have tried to demonstrate why executives managing strategic change in large organizations should not — and do not — follow highly formalized textbook approaches in long-range planning, goal generation, and strategy formulation.2 Instead, they artfully blend formal analysis, behavioral techniques, and power politics to bring about cohesive, step-by-step movement toward ends which initially are broadly conceived, but which are then constantly refined and reshaped as new information appears.3 Their integrating methodology can best be described as “logical incrementalism.”

But is this truly a process in itself, capable of being managed? Or does it simply amount to applied intuition? Are there some conceptual structures, principles, or paradigms that are generally useful? Wrapp, Normann, Braybrooke, Lindblom, and Bennis have provided some macrostructures incorporating many important elements they have observed in strategic... To read the complete article, login or sign-up using the form below.

 
 

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