THE MAGAZINE

How to Manage Virtual Teams

Teams are the typical building blocks of an organization. Dispersed teams can actually outperform groups that are all in one place. To succeed, however, virtual collaboration must be managed in specific ways. Businesses will have to emphasize teamwork even more than before, a global culture is more important than ever, and don't expect face-to-face meetings to disappear. Read more »
Also in the new Business Insight: learn lessons from the developing world, what managers really do, how to be a smart protégé, and much more.

How Can Service Businesses Survive and Prosper?

By Roger W. Schmenner

Presently the service sector of our economy is characterized by both profusion and confusion. By profusion, I mean that it has done wonderfully well at generating jobs, for new kinds of services are sprouting continually. By confusion, I mean that service businesses seem to rise and fall from Wall Street grace with regularity. Moreover, as [...]

From The Magazine

Fall 2009

Special Report: Sustainability

8 Reasons That Sustainability Will Change Management

Michael S. Hopkins

Transparency, accidental innovation, trust, collaboration — as sustainability affects how the world works, so will it affect how business works in the world.

Intelligence: Management

Debunking Management Myths

Martha E. Mangelsdorf

In this interview, Henry Mintzberg questions some of the conventional wisdom about managerial work.