The Leader’s New Work: Building Learning Organizations
This article, based on Senge’s book, “The Fifth Discipline: The Art and Practice of the Learning Organization,” begins to chart this new territory, describing new roles, skills and tools for leaders who wish to develop learning organizations.
A Preface to Payment: Designing a Sales Compensation Plan
FOR SOME decades now, marketing textbooks and professors have assiduously distinguished between sales and marketing. Theodore Levitt’s 1960 definition is still the classic: “Selling is preoccupied with the seller’s need to convert his product into cash; marketing with the idea of satisfying the needs of the customer by means of the product and the whole [...]

