MIT Sloan Management Review

Marketing

How to Reduce Market Penetration Cycle Times

By Thomas S. Robertson

October 15, 1993

EVERYONE IS SPEEDING PRODUCTS TO MARKET THESE DAYS. BUT REDUCING PRODUCT DEVELOPMENT TIME IS ONLY HALF OF THE equation; the other half is penetrating the market quickly. The author draws on published research and industry practice to develop five recommendations for reducing market penetration time. He also develops a tracking and diagnostic tool to help managers determine where their market penetration strategy is weak.

Academics, executives, and consultants are virtually unanimous on the importance of speed as a competitive advantage and the need to achieve more rapid strategic decision making:

Strategy making has changed. . . . The premium now is on moving fast and keeping pace. . . . The best strategies are irrelevant if they take too long to formulate.1
— Kathleen M. Eisenhardt Stanford University
Speed kills the competition.2
— Richard D. Stewart Chief Executive Officer Computer Corporation of America
As a strategic weapon, time is the equivalent of money, productivity, quality, even innovation.3
— George Stalk, Jr. Boston Consulting Group

Perhaps the most prevalent focus on speed has been in new product development. Japanese companies have been heralded as models of how to achieve time-based advantages in reaching the market. Honda, Sony, Canon, and Toshiba, among others, have been cited for their abilities to reduce product development cycle times and to introduce a constant stream of new products or product improvements responsive to evolving customer needs. Recently, many leading U.S. and European firms also have adopted a time-based philosophy and are substantially reducing product development cycles.

Benetton is a well-known example. Management has recognized the extreme difficulties of forecasting demand for style and fashion and has built the firm’s competitive advantage on a production and logistics system that is enormously responsive to initial... To read the complete article, login or sign-up using the form below.

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