The quality movement that has had such a dramatic impact on all industrial sectors has finally reached the systems and software industry. Although some of the concepts of quality management originally developed for other products can be applied to software, as a product that is developed and not produced, it requires a special approach. In this paper, we introduce a quality paradigm specifically tailored to the systems and software industry. We discuss the reuse of knowledge, products, and experience as a feasible solution to the problem of developing higher-quality systems at a lower cost. In other words, how can an organization build models or package them so that it can reuse them in other projects?
Companies often achieve quality improvement by defining and developing an appropriate set of strategic capabilities and supporting core competencies. We propose a quality improvement paradigm (QIP) for developing core competencies. This process must be supported by a goal-oriented approach to measurement and control, and an organizational infrastructure that we call an experience factory.
In this paper, we introduce the major concepts of our proposed approach, discuss their relationship with other approaches in the industry, and present an example of an organization that successfully applied those concepts.
Why Is Software Development Different?
Software is present in almost every activity and institution of our society. Our dependence on software becomes evident when software problems —... To read the complete article, login or sign-up using the form below.
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