MIT Sloan Management Review

Corporate Strategy, Management of Technology and Innovation

 

Finding Sustainable Profitability in Electronic Commerce

By John M. de Figueiredo

July 15, 2000

While many e-commerce retailers head toward commodity pricing, there are a few that are likely to profit on the Web. Only retailers who match market segment to correct strategy will win. Here’s how.

Warren Buffett, the president of Berkshire Hathaway Inc. and one of America’s most storied investment managers, remarked last year that if he were teaching an MBA class on finance, the final exam would have one question: “How do you value an Internet company?” He said anyone who turned in an answer would fail.

Clearly, it is extremely difficult to value e-commerce companies on their assets or profits, because most of these companies have little of either. Indeed, even multipliers of revenue are difficult to assimilate into any sensible financial valuation model. Yet, the price appreciation of e-commerce stocks in the past two years has been phenomenal, reaching a one-year gain of nearly 100% and a five-year gain of 1,100%, creating market capitalizations surpassing even some of the most widely held and admired growth and retail companies on the New York Stock Exchange.1

As of April 20, 2000, the market capitalization of Amazon.com Inc. was a stunning $18.3 billion — even though the company claims merely $1.6 billion in annual revenue and has never earned a profit. EBay Inc.’s market value was $19.6 billion, despite its unremarkable $11 million profit on merely $225 million in 1999 revenue. To put these dot-com valuations in perspective, consider the mere $14.2 billion market value of Sears, Roebuck and Co.,... To read the complete article, login or sign-up using the form below.

 
 

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