MIT Sloan Management Review

Corporate Strategy, Management of Technology and Innovation

Mastering Strategic Movement at Palm

By David B. Yoffie and Mary Kwak

October 15, 2001

Judo strategists avoid head-to-head struggles. Instead, by relying on speed, agility and creative thinking, they make it difficult for stronger rivals to compete — as Palm demonstrated in taking early control of the market for PDAs.

Why do some companies succeed in defeating stronger rivals while others fail? All ambitious businesses must face that question sooner or later. Whether you’re a startup taking on industry giants or a giant moving into markets dominated by powerful incumbents, the basic problem remains the same: How do you compete with opponents who have size, strength and history on their side?

The answer lies in a simple but powerful precept: Successful challengers use what we call judo strategy to prevent opponents from bringing their full strength into play.1 Judo strategists avoid head-to-head struggles and other trials of strength that they are likely to lose. Instead, by relying on speed, agility and creative thinking, they develop strategies that make it difficult for stronger rivals to compete.

Palm Computing (now Palm Inc.) provides a powerful illustration of judo strategy at work. Founded in 1992 by Jeff Hawkins, Palm dominated the hand-held computing market less than a year after shipping its first electronic organizer in early 1996. Even more remarkably, despite competition from the most powerful software company in the world, Palm went from strength to strength. Microsoft Corp. marshaled masses of money, manpower and marketing muscle behind its own hand-held operating system. But year after year, Palm remained far ahead. And when it went public in March 2000, first-day trading valued the company at $53... To read the complete article, login or sign-up using the form below.

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