MIT Sloan Management Review

Leadership and Organizational Studies, Management of Information Systems

 

Confronting the Limits of Networks

By Andrew McAfee and François-Xavier Oliveau

July 15, 2002

Some business builders in the Internet era blindly focused on “getting big fast” in the mistaken belief that Metcalfe’s Law applies ad infinitum. The value of a network, in fact, does not increase forever, but there are ways to counteract the forces that put the brakes on network effects.

Around 1980 Robert Metcalfe, the inventor of the Ethernet standard and founder of 3Com, developed a simple but powerful model to describe how networks become more important as they grow. He observed that a network’s value lies in the number of links it enables among members and that the quantity of links increases as the square of the total of the network’s members. Result: The value of a network increases in proportion to the square of the number of people using it.

This observation came to be known as Metcalfe’s Law. It was similar to an idea developed by economists about “network effects” — meaning that some resources become more valuable to a person using them according to the number of other people also using them. The telephone system long ago demonstrated the validity of this idea, but at the dawn of the Internet era, network effects became the Holy Grail for many business builders, who wanted to “get big fast” in order to exploit them before the competition did. Many Internet-era business models and technologies, including online marketplaces and communities, person-to-person auction sites, and instant messaging, are based on the assumption that network effects will profitably apply.

A few examples, however, show that Metcalfe’s Law doesn’t always hold. The average American’s telephone service, for instance, would not become much more valuable if everyone in China... To read the complete article, login or sign-up using the form below.

 
 

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